C61K dropping out

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J

jailbird

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Supporting Founder
Supporting Founder
Jun 11, 2004
133
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I have a HR54 (on Ethernet [2xGigabit]) and a C61K (also on Ethernet [2xGigabit] with a DECA adapter between them) and this setup has been rock solid ever since I put it in many months ago.

I got the new UI update a few days ago and things have been going fine except for the lag on the main menu. However ever since I got home tonight, while watching live TV on the C61K, about every 30seconds-5minutes it'll completely drop out, go to the 'Connecting...' screen, and then reconnect within about 2-3 seconds. I've BRB'd the HR54 & the C61K, and even rebooted the Ethernet switches just for good measure. Still no luck. Is anybody seeing anything else similar since the update?

We had a major power outage and a follow-up surge a couple of days ago that seems to have fried at least 1 or 2 of my UPSs and even killed my FiOS ONT, so I guess it's possible that there was damage to either the HR54 or C61K that a system test isn't catching. If nobody else is seeing this I guess I'll temporarily have to hook the coax back up in order to have a tech dispatched :(
 
vazhog

vazhog

SatelliteGuys Pro
Feb 22, 2014
311
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United States
It could be the coax Feeding that location C6iK -a Quick test would be to lay out a fresh run(temp on the floor) -from the swm splitter to the C61K -if it oes the same thing - then it's most likely the C61K or possible swm Splitter issue.
 
J

jailbird

Thread Starter
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Supporting Founder
Jun 11, 2004
133
1
Strangely, after doing it all night last night, it hasn't done it even once all day today.. very strange!
 
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