Well, just got off the phone w/ Dish Tech Support in an attempt to request the upgrade.
The gentleman I spoke w/ could not find any information in his system to validate the "$199 upgrade w/ $100 Dish n' it Up credit for net $99 cost". He put me on hold twice, then asked if I wanted to hold a 3rd time or call back later...I said I'd call back.
So, apparently this deal isn't fully disseminated through the CSR ranks/systems.
Should I simply try again--playing the dial-a-lotto, or go the e-mail route? I might do the latter and see what happens.
I really get frustrated by the lack of consistency w/ these upgrade processes. The USB storage feature unlock was a dream, so simple and fast to do over the phone...it make me believe that this might go as smoothly. Alas...
There is no special deal. All you're asking for is a standard Dish'N It Up. The price for such depends on a host of factors. Most importantly is how long has it been since your last contract renewal or upgrade. EX. If you've been a customer for 3 months' you'll be a Plan C, no doubt. If you've been a customer for over 12 months, you'll probably be a Plan A which gets you the $99 price after the $100 rebate. Other factors include payment history and credit status.