The STO nightmare lives on. Directv has loaded into its database zipcodes in the Rochester, NY area as STO outer ring. This is a mistake and has cost us in Rochester with 145 and 144 zip codes to be blacked out on EI. Advanced tech support admits the mistake, but so far the powers to be seem to care less! I wish I could get hold of someone who could really help. I think i know the reason for the screw up, but it is impossible to get the info to the right person! BTW..The reason is those prefixes have zips in Buffalo tv mkt along with Roch. The Buffalo DMA is in Cleveland terrritory. The Directv database cannot use ranges, but needs to specific with 5 digit codes!