D11 outage 2/27/2024 (Resolved on 2/28)

[jcrandall]

Satellite positioning = not good. Hopefully they can regain control and regain positioning.

I had hope that DirecTV was still relying on someone at AT&T to perform their software updates and we would just have a short outage like the nationwide cellular network did last week.

 

[Bruce]

Update, it's a "satellite positioning issue":

View: https://twitter.com/DIRECTVhelp/status/1762563127797850117

Umm, is anyone really buying it is only a positioning issue, since I have a MBA, hopefully someone with more technical knowledge can correct me, but from what I know, Satellites have fuel in them, so to keep them in the right slot, would that then mean it received no signal to do so, ran out of fuel (leak?) to do so, no signal and super out of position, so it would take time to fix and/or it is so out of position, not enough fuel to fix, it is 16 years old.

So the question and answer should not be it is just a positioning issue, it is how did it become a positioning issue.

 

[Inclined Orbit]

Anybody know what the issue is?

If its the entire satellite I would suspect a station keeping maneuver went wrong pointing the antennas away from earth. There is a lot of redundancy in the spacecraft like power busses, maybe a few spare transponders, etc. A complete failure is unlikely but has happened in the past.

 

[Jimbo]

DTV really wanted to get rid of the remaining hr24s

Thats fine if they are allowing more than 1 Genie per account.
Haven't heard that they have made a change in that yet.

 

[KyL416]

wish signal saver worked on hr=24

On HR24s you can click the watch in lower resolution option to switch to SD feed, but unfortunately your DMA Chico-Redding no longer has MPEG-2 locals, so it only works for the national channels that have SD feeds.

Signal Saver uses the same streams as the app, so another possible option is to use the DIRECTV app, or the streaming apps from the networks.

 

[navychop]

Satellites have fuel in them, so to keep them in the right slot,

Yep. But it takes very little at geo. Maybe has reaction wheels. Maybe a thruster failed off spec. Or an electronics problem. Or…….

 

[comfortably_numb]

Maybe a thruster failed off spec. Or an electronics problem. Or…….

Or it's going the way of Eutelsat 113, which failed a few weeks ago..

 

[DirecTVFanSince2016]

I’m sure this is off topic, but the Gemini SignalSaver seems buggy. When I turned on my TV around 5:45pm ET, I switched it to SNPTHD/659, one of the affected channels. I got the prompt that said there was an outage and it was switching to streaming. I saw normal programming, and thought everything was all good. It is now 8:01pm ET, and all I’m seeing now is a black screen. I haven’t pushed a single button to cause this, it just happened somehow.
I did hit the guide button to switch to the SD SNPT channel and back to the down HD channel to go back to SignalSaver, and I did notice it said “362” in the PIG. That’s Weather Channel, which is what I had it on before I switched it to SNPTHD.

 

[KyL416]

The channels are slowly coming back

 

[DirecTVFanSince2016]

thanks, hopefully SNPT is back in time for the Pens-Canucks game

 

[Jimbo]

The channels are slowly coming back

Will they come back Gradually, or is it an All at Once situation ?

 

[detuch254]

On my end 99cb still has all zeroes

 

[cpalmer2k]

The channels are slowly coming back

Can we tell yet if they're coming back on D11, or are they moving them to other satellites?

 

[dtv757]

Satellite positioning = not good. Hopefully they can regain control and regain positioning.

I had hope that DirecTV was still relying on someone at AT&T to perform their software updates and we would just have a short outage like the nationwide cellular network did last week.

I was thiniking similar ... ATT can't catch a break

cell phone issue last week, this week DirecTV sat issue ... smh

 

[KyL416]

Right now it looks like the NYC/LA Big 4 feeds, Newsmax and MGM+ are back.

EDIT: NFL Network, NewsNation, FOX Business, Univision East and Outdoor are also back

They moved them to other satellites

 

[Juan]

I was thiniking similar ... ATT can't catch a break

cell phone issue last week, this week DirecTV sat issue ... smh

No att involved

 

[detuch254]

Right now it looks like the NYC/LA Big 4 feeds, Newsmax and MGM+ are back.

They moved them to other satellites

Agreed. Maybe 101?

 

[KyL416]

No, so far mostly vacant transponders on D10 and D12

 

[PioneerDJ]

If DirecTV was planning to broadcast BounceTV New Orleans Pelicans feed on NBA League Pass, that plan may have been scrapped

 

[dtv757]

Signal saver doesn't help anyone with commercial or L&I accounts

Signal Saver and the DirecTV app is also missing a lot of channels , no H&I , no Telemundo (national feed) , and probably others...