Did you get a free Roku offer?

Free Roku

  • Yes

    Votes: 195 47.6%
  • No

    Votes: 215 52.4%

  • Total voters
    410
Neutron

Neutron

Founding Supporter
Supporting Founder
Nov 7, 2003
18,730
1,122
Texas
It would be silly for anyone to accept a Roku from DISH if it was just to be leased.
 
Neutron

Neutron

Founding Supporter
Supporting Founder
Nov 7, 2003
18,730
1,122
Texas
If the Welcome Pack included TNT (only because of Dallas do we watch TNT) I would switch us to the Welcome Pack in a heartbeat.
 
Max Wright

Max Wright

SatelliteGuys Pro
Jan 10, 2006
282
2
Missouri
Well, I got a $35 credit and free HBO for 3 months (auto-canceled when it expires). I'm happy with that.
 
hdaddikt

hdaddikt

SatelliteGuys Pro
Jul 2, 2005
278
0
Clovis, CA
First guy was only going to give me free SHO for one month.. I said I would prefer a Roku or other longer term discount. I was on chat-hold for 55 min. (Gave me time to assemble a shelf system at home). then a Dish Customer Loyalty agent came on and gave me the 10 off a month for 1 year.
 
navychop

navychop

Member of the Month - July 2014!
Pub Member / Supporter
Lifetime Supporter
Jul 20, 2005
53,227
18,372
Northern VA
3HaloODST said:
Slightly. People are stating that it is the Roku XD.

Thank you. That's the model I was considering buying. But since getting a free one might result in a less attractive Hopper upgrade offer later on, I think I'll pass. But if I ever had to drastically reduce my entertainment expenses, that would be the way. Although, I already have a couple devices for Amazon..... The Roku XD offers more, but how much more? Food for thought.
 
S

Skee7ix

SatelliteGuys Pro
Jun 21, 2011
476
0
Madison, Wisconsin
I really watched AMC, but in the summer I always downgrade packages, there is no sports that I care about, and neither the shows I care about are, so I save a little money, and I downgrade in June 13, just after Mad Men, and in time to upgrade again for Breaking Bad on July 15 (if something happened and AMC was still on)... Now I can't get the Roku, because "I never had AMC".
:(
 
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S

skidog

SatelliteGuys Pro
Aug 18, 2004
402
0
Waconia, Minnesota
Just called the 1-800 number on my bill pushed all the right numbers to say I wanted to deactivate service, was transferred to a csr and asked her what happened to AMC. She gave me the rundown and offered me a Roku player and explained how it worked. I asked if there was anything she could do about credits and she gave me 5 dollars off a month for 12. Very nice lady and total call time was 8:30.

By the way she seemed to think the player was worth 59.99 which would seem to indicate the HD model but i guess we'll see.
 
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D

dishburgh

SatelliteGuys Family
Oct 13, 2009
93
23
Pittsburgh, PA
FYI, Roku is offering refurb'd units on their website: wonder if DISH is offering new or used ones?


 
L

lacruz

SatelliteGuys Family
May 15, 2005
83
0
Same here, short call...asked for Loyalty Dept. very nice lady, who said she'd send me a free Roku. I don't know what it is or how to use it, something about the Internet. Hopefully it comes with directions.
 
VegasVoomer

VegasVoomer

SatelliteGuys Pro
Dec 3, 2004
663
31
Las Vegas
Same here, short call...asked for Loyalty Dept. very nice lady, who said she'd send me a free Roku. I don't know what it is or how to use it, something about the Internet. Hopefully it comes with directions.

You should get an email from Dish with a couple links on how it works and how to set it up. I got it about an hour after the chat.
 
dont24

dont24

Pub Member / Supporter
Pub Member / Supporter
Nov 20, 2004
1,976
62
MA
Only show I watch on AMC is The Walking Dead. If it's not back on by the start of the next season, then I'll call Dish and see what they can do.
Or should I just call now for the credits and a Roku box? Don't have a real need for one with an AppleTV , 3 xbox 360s and a PS3.
 
smokey982

smokey982

SatelliteGuys Pro
Sep 7, 2005
1,989
94
Cleveland, TN (Chattanooga Market)
darrenpaul10696 said:
OK so I had been rebuffed three times all by the Loyalty department saying that I was not eligible for the free Roku. I just now called #: 1-888-873-5765 (Special Retention Team) and wow was the lady I got nice. There was no wait time unlike the online chat and when I mentioned the free Roku offer she immediately said ok and offered me the $35 credit to cover one season of Walking Dead!. I didnt push or ask for any credits as I already have two on my account. I am only 3 months into a recent upgrade so am still in contract. It has certainly been fustrating today but finally I found a good number and spoke to a friendly understanding person who helped me out. Even though I marked no on the poll.....I now have to change that to a yes. If you are having trouble with the Loyalty Department try the Special Retention Team.

Well that was easy. I called the number listed above and had a specialist on the phone within 2 minutes. Told him I was concerned about missing some of the shows I watch on AMC and read on sat guys that Dish was giving away a Roku's. He immediately started explaining how the Roku worked and said he would send me one and would also take $30 off my next bill (I didn't even ask) to help pay for those shows that I'm missing. He was very helpful and kept asking if he could help with anything else. I almost asked if they were offering any free premium channels but I didn't want to push my luck or sound greedy.

The only thing, he said it was a Roku HD with a $59.99 value. I thought most people were getting the XD ($79.99 value)? What's the difference in the two?
 

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