I switched to Hulu with Live TV but decided to give DirecTV retentions a chance first. I got a terrible offer. She told me since I was grandfathered on a retired packaged I wouldn't receive a price increase this month. The first and only offer she made was $25 off per month for 12 months and a six month free trial of the Sports Pack. She then tried to sell me on DirecTV Now and lied to me about my local channels being available (none are available; she said all were available). Finally, after telling me she had never heard of Hulu with Live TV, she told me that I had to pay extra for a DVR with Hulu (which isn't true). Amazing how she knew that even though she'd never heard of the service before. The cancellation was processed with no further attempt to retain me.
I’d suggest calling retention and see if a different rep could help, not all reps know about cord cutting and various streaming services.
You could also try the directv win back department if services were cancelled already.