DirecTV's site sucks! (1 Viewer)

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mlb

SatelliteGuys Pro
Nov 22, 2005
1,027
0
Kettering, Ohio
Trying to price out a system with 2 HD-DVRs and 2 HD receivers. Any idea what I'd be looking at for up front costs? If not sure, any places besides D*'s website that can give me that? I really don't feel like calling any dealers, would rather check it out online.

BTW, I'd be looking at ordering the premiere package most likely.

Thanks.
 
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charper1

Bourbon Tester
Supporting Founder
May 18, 2004
18,442
6
I'm Nationwide
The site works just fine and is very well done. Not sure why its so hard, or what exactly you might be looking for that isn't listed, BUT it took me all of 50 secs to get you this quote based on the town you listed in your profile and on the current promo offer. ENJOY
 

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mlb

SatelliteGuys Pro
Nov 22, 2005
1,027
0
Kettering, Ohio
When I type in my zip code then choose my county (makes me choose the county afterwards) it just and spins with the processing image on the bottom right hand corner of the screen.

This is crazy... I've tried 4 different PCs now, 2 different internet connections and I still can't get through their application. I even tried the zip code used above, which isn't the same as mine.

Thanks for the screen shot, however.
 

mlb

SatelliteGuys Pro
Nov 22, 2005
1,027
0
Kettering, Ohio
Another question... what is the monthly cost of the premiere package after the 4 months of the sunday ticket deal?
 

Mike0616

SatelliteGuys Pro
If you can believe it, the site is way better than it used to be and beats any of the cable or satellite providers I have looked at / used.

We are moving soon and was looking at where we are most likely moving to (near where the daughter and son-in-law are :) ), the system choked on the zip there a few times. The zip I was using has 2 counties as an option, so when I picked either, it went into a fatal spin-out, and never recovered. The way I got around it was to pick a zip close to it that was all within one county and it worked. I emailed D* about it, but they may have uncovered more issues with the code and it is taking longer to fix it than I think it should. (I was wanting to see what RSN(s) I will be getting when we move, a pretty simple thing, I had thought.)

Send an email to D* and tell them of your problem so maybe they will commit more
resources into getting the situation resolved.

BTW, I may not be particularly a cheerleader of the CSRs at D*, but the programming and offerings are the best I could find.
 

atp1313

SatelliteGuys Pro
Mar 1, 2005
1,094
0
Goose Creek, SC
Not specifically related to this D* issue, but I have had issues when ordering stuff to be delivered via UPS to my father's house or office. His zip code covers portions of three counties. And no one "on the ground" has any problems figuring out where he is. But the online portion of UPS Tracking has fits with it. Normally have to either ship via FedEX or just call UPS and walk them through it. And their site has been like that for about 6-7 years.

It may just be easier to call and speak to a salesperson and walk through it using the screen shot shown several posts above as your reference.

Good luck!
 

charper1

Bourbon Tester
Supporting Founder
May 18, 2004
18,442
6
I'm Nationwide
Not specifically related to this D* issue, but I have had issues when ordering stuff to be delivered via UPS to my father's house or office. His zip code covers portions of three counties. And no one "on the ground" has any problems figuring out where he is. But the online portion of UPS Tracking has fits with it. Normally have to either ship via FedEX or just call UPS and walk them through it. And their site has been like that for about 6-7 years.

It may just be easier to call and speak to a salesperson and walk through it using the screen shot shown several posts above as your reference.

Good luck!

I agree; call directly and use the online quote as the reference point of maximum cost.
 

grydlok

Vuvuzela Horns
Pub Member / Supporter
Aug 11, 2004
2,519
0
Richmond,VA
Trying to price out a system with 2 HD-DVRs and 2 HD receivers. Any idea what I'd be looking at for up front costs? If not sure, any places besides D*'s website that can give me that? I really don't feel like calling any dealers, would rather check it out online.

BTW, I'd be looking at ordering the premiere package most likely.

Thanks.

You could use PLasma concepts or weaknees right on the supporting advertising link.


I just check Weaknees and they have new sub thing for an HDDVR for a $1.
 

vurbano

On Double Secret Probation
Supporting Founder
Apr 1, 2004
23,813
104
Newport News, VA
I think a new customer is likely to get a better deal a any of the advertisers websites than on the D* one.
 
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satjay

SatelliteGuys Master
Pub Member / Supporter
Jun 30, 2005
12,653
817
Michigan
I think the website has improved leaps and bounds and gives a good breakdown on cost and such, especially the remote recording feature!
 

mlb

SatelliteGuys Pro
Nov 22, 2005
1,027
0
Kettering, Ohio
Unless weaknees or plasma concepts can do significantly better than what they have on their web sites then D*'s phone lines seem to be the best way to go. I think they have more of an option to deal on D* programming and equipment than the dealers do.
 

RACJ2

SatelliteGuys Pro
Jul 15, 2008
151
0
When I type in my zip code then choose my county (makes me choose the county afterwards) it just and spins with the processing image on the bottom right hand corner of the screen.

This is crazy... I've tried 4 different PCs now, 2 different internet connections and I still can't get through their application. I even tried the zip code used above, which isn't the same as mine.

Thanks for the screen shot, however.

I have experienced this issue and found a couple workarounds. When the image keeps spinning, refresh your browser and then click on "Change" in the upper right hand corner just above the package listings (next to the zip code you entered). It’s just below the heading and right after your zip code.

"Order Now 1-888-777-2454 -------------------------------------------------Zip Code: 12345 change"

The other thing that works sometimes is to hold the control key when you click on your selections. I believe it is either a pop up blocker or Anti-Virus software causing this to happen. Ironically, I actually have to use this procedure to edit my posts on this forum. Otherwise I get the spinning image forever.
 

commodore_dude

SatelliteGuys Pro
Jan 16, 2006
220
0
Alpharetta, GA
I've had the website problem as well... for some reason when I'm on certain ISPs it just doesn't work. When it is working though, it's leaps and bounds ahead of Comcast's site!
 

grydlok

Vuvuzela Horns
Pub Member / Supporter
Aug 11, 2004
2,519
0
Richmond,VA
Well for the hell of it I went through weaknees and it was 200 dollars plus the nfl sunday ticked deal for 2 HDDVRS and 2 standards.
 

mlb

SatelliteGuys Pro
Nov 22, 2005
1,027
0
Kettering, Ohio
That is the same deal I can get through D* themselves, but I can get another $144 in programming credits to offset the $100 to get the AM21s for my HR21s.
 
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