i would perosnal pull power on h+ and joey 4, I dont think reset from with menus or power/reset but has the same effect pull power cord for 10 seconds
DISH Makes TV Easy with New Hopper Plus™
- Thread starter Scott Greczkowski
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that would be stupid design choose if true, hope they add seting to only USE HDR IF movie/show was encoded that way, I will find out tommorow.
The minute the hopper plus restarts the HDR logo shows up. This thing is sending a constant HDR signal.
As much training as Dish has put out to offices about how to install the plus, it's disheartening to hear of a tech that says "the old boxes will just update".
For recorded IF my tv is on when joey 4k boot up it switch the tv HDR, but once it done booting up it in SDR mode, only time joey goes in HDR mode is in amazon prime video.
Every tech i ever had come most time had wrong info on what was being done, had ZERO notes give to them, i bet my visit tommorow will be chalk full of fun. god help them if tell there is upgrade fees and contract, seeing Head tech operations for main branch told me all fees and contract have been waved. i have direct number to him. and names and id of person from loyalty and there supervisors that said the same thing
I don't know anything about that but I'll post something on the portal. Is it bad to upconvert SDR to HDR? Since I stream everything I'm usually just in SDR mode on my TV but the Nvidia Shield Pro uses AI to convert everything to some form of 4K and it looks good on my old 1080 LG
That's just crazy. I scour the notes, the history of prior tech visits, the subscriptions, equipment, billing, prior sales, everything I can before I knock on the door
auto coverting from SDR to HDR can be hit or miss and some tv dont handle HDR like they should. that and picture setting tend to be diffrent on tv in then it is in SDR just like most have setting that input specific. personal I dont like movies video being auto coverted to HDR from SDR and few movies on amazon prime video i watch that HDR i didnt see much diffrence if any, now HDR on game and game that where coverted to HDR from SDR i do see diffrence
last tech i had out was probably 2 years ago maybe thing changed since the. but all tech i had come since we moved NC have told me they didnt have much any notes and anything said dish on phone note wise they never had access too. which was 6 tech total the last 2 out for was for initial setup for 2 h3 setup, he knew what supposed be doing, tech after said all he was told was there was scrambling, had no other notes. he the one tore down my dish and switch setup tell me it was wrong, just find out was right
Again this just what the told me, will be happy if there is no issue tommorow and they know what supposed be doing and have full access to all notes and what was agrees upon
Yes it's bad when the HDR picture is too dark and it will not let me switch to a picture mode that has been professionally calibrated for my TV and viewing area. The only options I have on 3 TVs in HDR picture modes which is not acceptable.
Yes that is what my 4K Joeys did but the Hopper + and 2 Joey 4s are staying in HDR mode.
Tech left at 5:00 both wireless 4K joeys working but hopper plus still trying to download. Called back at 7:00 to check and still stuck in trying to download. Told me to unplug and reset but now just get google logo then black screen
My tech actually updated my Hopper 3 with the newest software from a usb thumb drive he had before he did anything else. That update took about 35 minutes.
All I have working right now are my wireless Joey 4’s the main tv with the hopper plus is black screen after multiple resets and the google logo animated image. Waiting game I guess see if it comes out of it in the morning
Ok, here's what I have learned so far....
1. Joey 4 will work on a Hopper 3. This configuration still allows the Joey 4 to see the 4K channels 540-1 and 540-2
2. Each unit Hopper + and Joey 4 have Android TV loaded on them.
3. There is a major issue with each unit up-converting every video signal to HDR.
4. Each unit is missing the ability in Dish settings > TV to change the Video Resolution and Aspect Ratio.
I am sure there are other bugs but I have been focused on the video signal at the moment.
1. Joey 4 will work on a Hopper 3. This configuration still allows the Joey 4 to see the 4K channels 540-1 and 540-2
2. Each unit Hopper + and Joey 4 have Android TV loaded on them.
3. There is a major issue with each unit up-converting every video signal to HDR.
4. Each unit is missing the ability in Dish settings > TV to change the Video Resolution and Aspect Ratio.
I am sure there are other bugs but I have been focused on the video signal at the moment.
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ugh auto coverting SDR to HDR cant wait to see that, hopefull with later updates it can either be switched off or just "enabled" when the content is actual encoded to have HDR tags
Which is exactly how it's supposed to work. I can't believe Dish allowed these thing to be released like this. There is no way this is acceptable. I have spent a lot of time calibrating my TVs with proper equipment for my viewing areas and to have the ability to use those Picture modes unavailable is crazy. I was watching football last night on NBC and the HDR up-converted picture looked awful!
