You know, the biggest problem I have with them is the total lack of communication. Everytime we ask about something their reply is "SOON". That means absolutely nothing, and is insulting. I wish they would tell us SOMETHING. If they said "Look, we know you want Sci-Fi HD and USA HD, and we're currently trying to negotiate a contract. We don't know when exactly we can turn the channels on, but we will keep you posted." I would respect the hell out of that. But they don't even give us that courtesy.