DISHOnline testing legit?

brettb

Active SatelliteGuys Member
Jan 12, 2005
18
0
I got the apology e-mail but never saw the original from the gmail account.

Huh.
 

Jim S.

When someone asks you if you're a god, you say yes
Lifetime Supporter
Jan 2, 2006
5,214
645
FN11od
Why would the message come from a gmail account? This just screams phishing attempt.

I used to see lots of legitimate businesses around here using public email accounts. Of course I didn't deal with them, as a matter of principle -- I said they were legitimate, I didn't say they were intelligent!
 

Kheldar

SatelliteGuys Pro
Aug 27, 2006
190
0
I used to see lots of legitimate businesses around here using public email accounts. Of course I didn't deal with them, as a matter of principle -- I said they were legitimate, I didn't say they were intelligent!

Apparently I was wrong about the phishing attempt. Mea culpa.
But it was still a ridiculously stupid way of handling the situation.

They should have:
* sent the e-mail from a corporate "@dishnetwork.com" or "@dishonline.com" email account,
* used BCC so they don't reveal the names and e-mail addresses of other subscribers (surely a privacy policy violation),
* instead of having people reply via e-mail, provide a link to a page on the dishonline.com site asking them to re-register with their e-mail addresses and account numbers

If they did this, this whole thread would have been a lot simpler.

As I said, this was a ridiculously stupid way to do this.
 

daleeper

Well-Known SatelliteGuys Member
Jan 26, 2004
30
1
I got the second letter apologizing about using gmail, sent a reply that I wanted to beta test, but wasn't going to send my account number over email, and hasn't yet bounced.
 

Kheldar

SatelliteGuys Pro
Aug 27, 2006
190
0
Hello,

I'm a Dish employee and I also got the appology letter and not the original.

ROLANDO.MARTINELLI is listed in the employee directory as the Programming Coordinator.

I have posted this on the internal BB to try and get an answer.

Way to get yourself fired, dude. You just admitted to something that is possibly a violation of company policy, and left a trail for them to find you.

If you did post "this on the internal BB", surely they can track who posts there?
And if they can, they now know that you have posted internal company information to a public message board, which is surely a violation of company policy.

Then again, you do "have a little captain in you".


I know people will think this post funny considering I was posting stuff here when I was working @ DirecTV. But at least I wasn't connecting my online activities directly with internal company activities that they could use to identify me. At DirecTV, simply posting any proprietary information to a public message board like this one (even if that information was publicly available on DirecTV's own website) was a fire-able offense.
 
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Kheldar

SatelliteGuys Pro
Aug 27, 2006
190
0
I just got this email, and never received the first email. The email address is this
DishOnlineSupport <DishOnlineSupport@dishnetwork.com>

Hello,

Due to a recent technical glitch we inadvertently sent an e-mail to multiple users using a Gmail account address. We understand that this might have seemed like a spam e-mail but want to assure you that it was not.

If you are interested in joining our DISHOnline beta (which we hope you are), please provide us with your DISH account number by responding to this e-mail.

We apologize for any inconvenience that the prior e-mail may have caused.

Sincerely,

Rolando Martinelli
DISHOnline.com

Still could be the work of a rogue employee using Mr Sparkling Cider's name without his permission. Anyone can spoof an e-mail address. Call me paranoid, but until they post an apology or press release directly on the dishonline.com site, I wouldn't trust it.
 

ryotgz

SatelliteGuys Pro
Dec 30, 2008
1,186
0
USA
Received a reply from that email address after receiving several bounce backs.
 

jadiff

SatelliteGuys Family
Apr 21, 2006
79
3
Hello,

I'm a Dish employee and I also got the apology letter and not the original.

ROLANDO.MARTINELLI is listed in the employee directory as the Programming Coordinator.

I have posted this on the internal BB to try and get an answer.

Just joined today, 1st post..... more confusion AFAIC.
 

CapnMrgn

New Member
Jun 7, 2010
1
0
Tulsa, OK
If you did post "this on the internal BB", surely they can track who posts there?
And if they can, they now know that you have posted internal company information to a public message board, which is surely a violation of company policy.

How is this posting internal company info? It is public info. If you go on google and search for his name and dish network it comes up with his title.

I'm not posting sensitive company info.

And for what I posted on the internal BB was just a query as to what the email was about. Nothing about posting to a public forum.

By the way, the answer I got was that the email was an error and to disregard.
 

Tyralak

SatelliteGuys Master
Oct 21, 2003
5,702
167
Secure, Undisclosed Location
I'm really interested in this beta but not so much in my account information being compromised. I hope this gets straightened out soon. I'd like to start testing the system.
 

benk016

SatelliteGuys Family
Oct 5, 2009
35
0
Oklahoma
I signed up with my email address a few months ago, never got a response. However I apparently got accepted and can log in and view anything I subscribe to. Its pretty sweet. Just might want to try accessing it with your same info to login to your account information.
 

Tyralak

SatelliteGuys Master
Oct 21, 2003
5,702
167
Secure, Undisclosed Location
I signed up with my email address a few months ago, never got a response. However I apparently got accepted and can log in and view anything I subscribe to. Its pretty sweet. Just might want to try accessing it with your same info to login to your account information.

I just tried it too, and it worked great. I just started poking around in it. Does anyone know if it streams to mobile devices yet?
 

digiblur

SatelliteGuys Master
Jun 8, 2005
14,190
2
Louisiana
I'll pass on trying this now... they probably hate me due to the reply-all ;) I'd wake up one morning to find out they killed my hd absolute for some spanish only package.
 

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