Does D* still offer paperless billing?

[Willis]

I was one of those a few months ago that D* switched to paperless bills without letting me know... Got it switch back after reading about it on this site. I have decided that I would like to go back to paperless bills (email). The D* site has a tab that says change to paperless bill but the link only takes you to view bills..

I called D* today and was told by a CSR that D* only offered paperless billing to people who set up recurring payments, is that true?

Thanks

 

[raoul5788]

I was one of those a few months ago that D* switched to paperless bills without letting me know... Got it switch back after reading about it on this site. I have decided that I would like to go back to paperless bills (email). The D* site has a tab that says change to paperless bill but the link only takes you to view bills..

I called D* today and was told by a CSR that D* only offered paperless billing to people who set up recurring payments, is that true?

Thanks

Could be, I have auto debiting and no paper bill.

 

[skyboysea]

I have had paperless billing for three years and never signed up for recurring payment. Probably CSR bs.

 

[Roger]

I have had paperless billing for three years and never signed up for recurring payment. Probably CSR bs.

I got my first bill and that was it. They must be cheap bastards.

 

[Willis]

Could be, I have auto debiting and no paper bill.

The D* site says this in FAQ:
"If you signed up for Auto Bill Pay using Electronic Funds Transfer (EFT), you will only receive a paper statement. As a result of banking regulations, EFT customers may no longer view statements online. If you do not pay using EFT and you cannot view your statement online, please contact us at 1-800-531-5000. "

 

[raoul5788]

The D* site says this in FAQ:
"If you signed up for Auto Bill Pay using Electronic Funds Transfer (EFT), you will only receive a paper statement. As a result of banking regulations, EFT customers may no longer view statements online. If you do not pay using EFT and you cannot view your statement online, please contact us at 1-800-531-5000. "

That's odd, and not true! Like I posted, I have auto debiting (EFT) and do not get a paper bill. Don't blame the mailman, 'cause I am the mailman!

 

[hdtvtechno]

I have mine setup for Auto pay with My visa card... and still get my paper bill in the mail each month..

 

[efbrune]

I have mine setup for Auto pay with My visa card... and still get my paper bill in the mail each month..

Same here!