DTV DOWN!!!

John2021

SatelliteGuys Pro
Original poster
Oct 28, 2021
1,496
777
Los angeles
help!!!
I got home tonight and i got the 772 error code on my boxes.after running a system test i got a diagnostic code 41-937. i ran a signal strength and nothing. i also noticed that my wifi setting in my genie 2 have been knocked off so no on demnd. i also have noticed the protection plan was removed from my acct as well.
any thought an inputs on this
 
Looks to be a nationwide outage. I'm monitoring it on Twitter.
thanks for the input. i guess i'll have to go visit twitter!!! that should not knock off my wifi settings though or remove the protection plan off my acct. unless they been hacked
 
I'll take a guess that it was either a power buss problem on the 101 spacecraft or a mistake in maneuvering that mis-pointed the satellite antenna. The power bus is redundant and I don't know if they are in parallel or switched automatically or requires commands from the ground to switch to backup. On the mis-pointing, that usually takes some time to figure out what went wrong and to calculate new parameters to make corrections.
 
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