Before I can lease a DVR (or another standard receiver for that matter) I've been told that I'm required to pay a $120 deposit on top of the receiver cost, and the website confirms this ("Fee Based on Account History $120.00") when going through the order process.
Anyone have any insight on who is required to pay the deposit? I can't find anything on the DirecTV website mentioning it*, and none of the CSRs I've spoken with have been able to tell me why, only that I am. I've been a customer for nearly 6 years and the bill is always paid in full. I wasn't required to pay this deposit last year when I got my second receiver, so I guess this is something that started recently...
*I've seen a mention of deposit if you don't pass a credit check, but I assume that would only be for new customers.
Anyone have any insight on who is required to pay the deposit? I can't find anything on the DirecTV website mentioning it*, and none of the CSRs I've spoken with have been able to tell me why, only that I am. I've been a customer for nearly 6 years and the bill is always paid in full. I wasn't required to pay this deposit last year when I got my second receiver, so I guess this is something that started recently...
*I've seen a mention of deposit if you don't pass a credit check, but I assume that would only be for new customers.