Free HD Access for EXISTING customers

Did you get FREE HD?

  • Got FREE HD for 2 years (or longer)

    Votes: 98 54.7%
  • Got FREE HD for less than 2 years

    Votes: 18 10.1%
  • No Dice.

    Votes: 63 35.2%

  • Total voters
    179
  • Poll closed .
Status
Please reply by conversation.
R

rise&demise

SatelliteGuys Family
May 27, 2010
39
0
Carolina
I called for free HD and was told that offer is only available to existing customers of 12 months or more. Rep told me that I would be eligible Aug 15. She told me to call back at that time and I would get free HD. Said she noted the discussion in the "comments" section of my account.
 
Jimbo

Jimbo

SatelliteGuys Master
Lifetime Supporter
Jul 14, 2005
65,309
5,034
NW Ohio - Buckeye Country
I called for free HD and was told that offer is only available to existing customers of 12 months or more. Rep told me that I would be eligible Aug 15. She told me to call back at that time and I would get free HD. Said she noted the discussion in the "comments" section of my account.

Cool, so next month you get Free HD !
 
petsheep

petsheep

SatelliteGuys Family
Apr 1, 2009
69
0
Chicago
I have an MDU account. No luck with free HD till we negotiate a new plan with our MDU provider... luckily I'm on the committee ;-)
 
Lkr

Lkr

SatelliteGuys Pro
Apr 19, 2008
1,792
0
is 7AM est a good time to call for discounts?
 
Lkr

Lkr

SatelliteGuys Pro
Apr 19, 2008
1,792
0
what difference does monday really make?
which number should I use?
 
Lkr

Lkr

SatelliteGuys Pro
Apr 19, 2008
1,792
0
first guy told me that it was only available to new subs. I guess its roulette time :D
 
Lkr

Lkr

SatelliteGuys Pro
Apr 19, 2008
1,792
0
Angie wants a 24 month programming commitment for free HD. Will the third time be the charm? :\
 
Lkr

Lkr

SatelliteGuys Pro
Apr 19, 2008
1,792
0
wahoo a quadruple post!!

was told free hd is only for new customers

was told I already have early bird renewal price which is the best offer. three calls and no one is budging.

what should I ask for now? I am at a loss, didn't realize it would be so difficult
 
B

brainguy

Member
Supporting Founder
Jul 2, 2004
10
0
Have been on AutoPay since Day 1 ... called and Free HD was added to my account for 24 months. The entire process took about 5 mts. Thanks to this thread and the posters!
 
C

cbh

Active SatelliteGuys Member
Nov 29, 2004
23
0
Wisconsin
I just called in and was successful on the first try asking for free HD promotion. I was first offered free three months of starz, showtime, and HD extra but I declined each of them as I wouldn't really use them. Finally after that, she said that she saw that I was eligible for the Free HD for 24 months.
 
Lkr

Lkr

SatelliteGuys Pro
Apr 19, 2008
1,792
0
need help from Jimbo or someone. What should I call and ask for? I'm sick of being bounced around and then them not knowing what I'm talking about.
 
scoop8

scoop8

SatelliteGuys Pro
Jan 31, 2009
502
11
Dallas TX
I called in conjuntion with my annual "ST" call, and received the 2-Yr free HD. I've been on Autopay for several years. (rev'd HD on 1st call attempt)
 
Jimbo

Jimbo

SatelliteGuys Master
Lifetime Supporter
Jul 14, 2005
65,309
5,034
NW Ohio - Buckeye Country
need help from Jimbo or someone. What should I call and ask for? I'm sick of being bounced around and then them not knowing what I'm talking about.

When I called, I told them that I had heard that others were getting HD for Free for 2 years .... I'm sure they checked my standings with them, came back and said if I was OK with going to AutoPay, they could do it.
I told them that I already have paid them for the year and that should be sufficient, they didn't agree, so I gave them a CC that I don't use much . I was informed that the CC will not be billed as I all ready have the money in thier account and not to worry about it.

So far so good.
 
K

kalin21

SatelliteGuys Family
Jun 17, 2009
41
0
tx
have anyone received their first credit yet? I called last month and they say on this bill the credit will appear..I just checked my statement today and I am not receiving the credit :rant:
 
Last edited:
Jimbo

Jimbo

SatelliteGuys Master
Lifetime Supporter
Jul 14, 2005
65,309
5,034
NW Ohio - Buckeye Country
have anyone received their first credit yet? I called last month and they say on this bill the credit will appear..I just checked my statement today and I am not receiving the credit :rant:

Mine showed up on my Online account, I just went to the D* website and logged in to my billing.
 
J

johns70

SatelliteGuys Pro
May 10, 2010
261
0
home
I received my first bill in the mail today since I requested the HD free for 24 months deal.

One line says - PLUS HD DVR -10.00
24 Months Free HD Access
 
Rey

Rey

@ your service
Supporting Founder
Feb 8, 2008
26,907
564
Florida
have anyone received their first credit yet? I called last month and they say on this bill the credit will appear..I just checked my statement today and I am not receiving the credit :rant:
i got my credit the same day i called
 
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