This was probably addressed in the new GUI forum, but a quick glance there I couldn't find the answer.
If anyone has more information than I got from DirecTV rep.
On the GUI "upgrade" I just got on my 4K Genie, the menus, list guide etc., the colors are reversed so that there is white/gray letters on white gray background. Difficult to read text.
DirecTV says known issue, but no ETA fix.
I got transferred from india tech support to customer loyalty and got $5/month off bill and HBO/Cinemax free for 6-months... big deal.. (Already had the $30/month promo on my acct)
I asked if I could downgrade my receiver from 4K to 1080p client, because rep said only 4K client affected and they wanted to charge me $99 (they say that's an upgrade!)
If anyone has more information than I got from DirecTV rep.
On the GUI "upgrade" I just got on my 4K Genie, the menus, list guide etc., the colors are reversed so that there is white/gray letters on white gray background. Difficult to read text.
DirecTV says known issue, but no ETA fix.
I got transferred from india tech support to customer loyalty and got $5/month off bill and HBO/Cinemax free for 6-months... big deal.. (Already had the $30/month promo on my acct)
I asked if I could downgrade my receiver from 4K to 1080p client, because rep said only 4K client affected and they wanted to charge me $99 (they say that's an upgrade!)