HD DVR wait list

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firem110

Thread Starter
New Member
Jun 13, 2006
1
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Niagara Falls
I was on a wait list for the new HD DVR. I called about 2 weeks ago and told it would be $99.00 if I swapped out my HD 10 DVR. Well today Directv called and said they were in and to call and set up an appointment. So I called and was told it would be $299. I asked for customer retention and was told the same thing. Then for some reason I was asked when the last time I ordered equiptment. well I ordered something in July. Now she tells me that I can only order 1 thing every 6 months. My questions are: has anyone heard of this before and what is everyone else paying for the HD DVR, and how can I get the $99.00 price I was first quoted.
Thanks.
Firem110
 
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Pinkfloyd

SatelliteGuys Family
Jul 24, 2004
53
0
I was on a wait list for the new HD DVR. I called about 2 weeks ago and told it would be $99.00 if I swapped out my HD 10 DVR. Well today Directv called and said they were in and to call and set up an appointment. So I called and was told it would be $299. I asked for customer retention and was told the same thing. Then for some reason I was asked when the last time I ordered equiptment. well I ordered something in July. Now she tells me that I can only order 1 thing every 6 months. My questions are: has anyone heard of this before and what is everyone else paying for the HD DVR, and how can I get the $99.00 price I was first quoted.
Thanks.
Firem110


I paid $99 for 2 of them , and got $99 in programming credit , making them free....
 
Kentstater72

Kentstater72

SatelliteGuys Pro
Jun 18, 2004
445
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North of Toledo
I got my call yesterday to schedule my install. I was worried that the agreement I had come to with retention would be gone but the CSR had all the notes right in front of him.
So I will be getting a free trade out for the 10-250, which I will keep and use to replace my R-10 in the bedroom.
They will charge 49.00 for the dish but credit my account.

I was glad to see the notes were kept from September through October.
 
satjay

satjay

SatelliteGuys Master
Pub Member / Supporter
Jun 30, 2005
12,673
845
Michigan
anyone know what a average wait time is...weeks, months??
 
Kentstater72

Kentstater72

SatelliteGuys Pro
Jun 18, 2004
445
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North of Toledo
I called in on October 23rd and they called to schedule three weeks later. It will be another 2.5 weeks till it is installed.
 
FKy.Guy

FKy.Guy

SatelliteGuys Pro
Feb 1, 2004
220
0
Union,Ky.
Damn I`m glad I ordered mine early {as soon as they came out} the one I have is still in the box.In the process of re-modeling the basement will be done next week.Then it will be time to break out the HR-20. Had a feeling the first batch would go quick and figured it might be awhile before the supply and demand were on equal terms again. I guess D*`s thinking/strategy what ever you want to call it,is to hit the market heavy just in time for the Christmas wish lists to come out and the next round of HR20`s will be everywhere.
 
minorthr

minorthr

Supporting Founder
Supporting Founder
Jun 8, 2004
1,123
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earth
I got the call yesterday and they offered me the bargain basement price of $299
 
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joed32

SatelliteGuys Pro
Jun 21, 2005
1,438
19
Riverside, Ca
I called to order a second one and the CSR told me 99$ but when she tried to put it into her computer it was rejected because of the 6 month rule. I could get it for $299 or wait until my 6 months are up. Sounds fair enough so I'm waiting.
 
jpn

jpn

SatelliteGuys Pro
Aug 2, 2005
756
0
In early October I had a series of bad installer visits and pushed it to retention. I asked: How many of these bad installers must I endure before D* is in breach of contract and my commitment is voided? Retention countered with a bunch of proramming credits and a free HD-DVR, provided I sign-up through the wait list.

So I entered the waitlist the next day (Oct 18). Yesterday I got the call for the DVR, it will beinstalled this Sunday afternoon (11/19).
 
satjay

satjay

SatelliteGuys Master
Pub Member / Supporter
Jun 30, 2005
12,673
845
Michigan
The wait list is disapointing, especially if you are looking to get a HD TV for the holiday season!! We dont have a outdoor antanna, so OTA doent even look like a option. so it looks like we will be waiting a bit for HD pictures/channels if we purchase one.
 
charper1

charper1

Bourbon Tester
Supporting Founder
May 18, 2004
18,442
6
I'm Nationwide
You can get a quality OTA antenna for $50 and install it yourself in about 30 mins; so I would let that stop you from your TV purchase; plus you will want to have that added OTA ability regardless.
 
satjay

satjay

SatelliteGuys Master
Pub Member / Supporter
Jun 30, 2005
12,673
845
Michigan
You can get a quality OTA antenna for $50 and install it yourself in about 30 mins; so I would let that stop you from your TV purchase; plus you will want to have that added OTA ability regardless.

Even with the HD "Bump" that we may have, I do plan on getiing one it looks like after "Black Friday" the prices will be real good LCD here I come
 
jpn

jpn

SatelliteGuys Pro
Aug 2, 2005
756
0
You can get a quality OTA antenna for $50 and install it yourself in about 30 mins; so I would let that stop you from your TV purchase; plus you will want to have that added OTA ability regardless.

Granted, your location really dictates how well OTA will work. Check out http://www.antennaweb.org for details, the site will map your home address and tell what type of antenna will work and where to aim it.
 
satjay

satjay

SatelliteGuys Master
Pub Member / Supporter
Jun 30, 2005
12,673
845
Michigan
Went online to place a order for a HDDVR last week, got the call today. They processed my info, next step is I will be called in a few days to set up the time and date!!!
 
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Fightingmad

Member
Oct 29, 2005
10
0
HD-DVR order

I called DTV today. I was first told $199. then $99 then I was transfered to another rep who told me that because I'm a A list customer I can get it for free in 3-4 weeks, currently out of stock. SOLD!!!!! :D
 
69Mustang

69Mustang

SatelliteGuys Pro
Sep 21, 2005
183
0
I spoke to a CSR yesterday and she told me $299 and then apprx. 3-4 weeks, "not sure". She wouldn't budge after several requests. "A" list, west coast customer. No thanks.
 
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