HR-20 and phone line

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gsxrscott

Member
Jan 1, 2005
12
0
OK,

I'm getting ready to upgrade the HTL-HD with the HR-20. I was holding out for the new birds to go up. Since we use Vonage for our phone system, we do not have the Direct receivers hooked up to the line. It doesn't work. Do I need to have a phone line to get software updates and guide updates or is the line just for the PPV billing? When is Direct going to smarten up and make everything work over the INternet?

Thanks!
 

Bob Nielsen

SatelliteGuys Pro
Aug 22, 2006
1,721
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Bainbridge Island, WA
With the HR20, you do not need a phone line for updates. You can order PPV from the Directv web site.

Many people have reported that the HR20 and other models work with Vonage, however.
 

CRendall

SatelliteGuys Pro
Aug 6, 2004
285
0
Wisconsin
I use Vonage with my HR20 and it receives software upgrades without any problems, and the caller ID on-screen also works very well.
 

iwc5893

SatelliteGuys Pro
Feb 1, 2007
2,178
0
The desert of WA, zip code EIEIO
There's a reason that they have not enabled the internet connection to be used for PPV ordering. Simply put, there is no way to back trace an IP address to a physical address. They use phone lines because those can be back traced to a physical address, therefore someone can't "hack" your IP address and sign you up for PPV's that you didn't order.
 

gsxrscott

Member
Jan 1, 2005
12
0
I'm glad to hear that the phone line is not needed for updates, just PPV. I don't care about PPV, we never watch ant PPV in my house. There isn't even a phone line in the room with the receiver right now.

I'm a very happy camper right now!

Thanks for the info!
 

Jimbo

SatelliteGuys Master
Lifetime Supporter
Jul 14, 2005
70,404
8,833
NW Ohio - Buckeye Country
I use Vonage with my HR20 and it receives software upgrades without any problems, and the caller ID on-screen also works very well.

The HR20 does not require a phone line to receive updates as do most newer rec's. All updates are being done thru the datastream.

Jimbo
 

dishrich

SatelliteGuys Pro
Sep 8, 2003
3,442
607
Springfield, IL
They use phone lines because those can be back traced to a physical address, therefore someone can't "hack" your IP address and sign you up for PPV's that you didn't order.

And obviously you must not have heard of something called VOIP phone service that CAN be taken ANYWHERE there is broadband... :rolleyes: :p
 

Idahoguy

New Member
Aug 28, 2007
2
0
Do I need a phone line at ALL if I am having an HR20 installed?
I thought you had to have one for the initial setup, as was the case with the HR10-250.
 

bobpenn

Active SatelliteGuys Member
Supporting Founder
Feb 10, 2005
21
0
The only thing the phone line seem to be good for is the called ID notification, which is nice.
 
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