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I am beyond frustrated with directv!!!

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We are a local DirecTV authorized retailer and I can assure you are wrong. I don't know who or what you're talking about and dealing with but that's not the way it works. When we sign up a new qualified DirecTV customer the installation and everything else is free, and really free. No activation fee, no shipping charges, nothing. Zero. Zip. Free.
 
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navychop said:
D* pays the installer. Customers pay nothing. Generally. Custom work is extra.
Click to expand...

We have been known to do custom work for free for good customers. I'd bet there aren't many DISH or DirecTV 'company' techs that will do that.
 
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JSheridan said:
We have been known to do custom work for free for good customers. I'd bet there aren't many DISH or DirecTV 'company' techs that will do that.
Click to expand...
what is your definition of a company tech?

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I work for Goodman Networks. formerly multiband. and we do so much free custom work it makes me sick lol. leave allot of money on the table. they are so big on customer sat they kinda brainwash us to think that's the way it supposed to be

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