New HD GUI

averagejoe78 said:

I had the new GUI on my HR-21. Just upgraded to a new HR-24. It's now hooked up to the internet. Will it automatically upgrade to the new GUI, or do I have to do something to update it? It's currently still showing the old guide setup.

Click to expand...

rise&demise said:

Eventually but only when a new version is pushed out. Has nothing to do with being connected to the net. I would suggest manually forcing an update by pressing 0-2-4-6-8 upon power up after a reset.

Click to expand...

Shadyrest59 said:

I'm using and HR-21 700 and I'm having an issue with the new HD GUI, in the Guide.

Sometimes just randomly, it will not properly line up with the channel I am currently on. I will scroll through the guide, and the highlighter will be on the channel that I scrolled to, but the description part will be on a different channel or won't change at all. I RBR'ed it twice and I'm currently doing it now. That helps, but eventually it messes up again.

Is there any way to fix this permanently?

Click to expand...

lsilvest said:

I just had service installed on Feb 1st with an HR24 and it had the new GUI. On the 14th they gave me an HR34 in exchange and it had the old menus (ver 04c9). It still hadn't updated as of yesterday, so I tried the reset and 0-2-4-6-8 described in a previous post and it ran an upgrade, but to the same 04c9 version. Setup is showing no software upgrade scheduled. Any suggestions - just wait or check with customer service? Not a major problem, just curious.

Click to expand...

rey_1178 said:

i don't think the new gui is out for the HR34. you need to participate in the ce program. here's the link :DIRECTV Cutting Edge (CE) Discussion Forum

Click to expand...

ETS said:

ahhh I figured it out! soooooo happy!!!!


When the gray screen came on saying the message in bold above, I held the exit button like it said so my TV was no longer HD resolutions and it only became 480i but when I went to the menu screen and HDTV options and TV resolutions and moved it up to 480i and click info to confirm I could see the picture. Then I turned on 720p and the gray screen came up saying the message above in bold but I still clicked info(even tho it did not give me the option) and the gray pop up went away! Then I turned on 1080i and gray popup returned but I just hit info and the gray screen went away and thenI turned on 1080p and the gray screen popup came again and I just hit info and it went away!

So it must be a glitch because I can see the HD Guide and the TV sceen.

This was gray popup I was getting https://twitter.com/#!/EricSturrock/status/150063431909773313/photo/1

Click to expand...