i am strongly considering starting a new sub with srl. How is the customer service? is their billing accurate? any problems with credit cards getting incorrect charges etc?
are they easy to deal with and setup an account?
I've been with SRL now for about 8 months. Bailed on NPS pretty quickly in the spring.
I've not had any trouble with them in the short time I've used them.
One of the nice things with them is that you can ask to be setup for their "WEB SAMS" which allows you to manage your subscriptions yourself online.
The few times I've had to call for help, they've been more than helpful. Usually wind up chatting with the person on the phone for a few too.
so, nutshell, I have no complaints about them (so far)