OTA Program Guide Information (VOOM ONLY)

[Sean Mota]

Rick McGowan
Phenix City, AL
Install Date: March 13, 2004

Able to watch locals, just no info in PG.

Did a reboot, factory rest, unplug/replug. These actions did not fix my problem.

Thanks for your assistance.

RickyMac,

send me your nam & full address. They will try to hit your box since it did not work for you. Thanks Sean_Mota@satelliteguys.us.

 

[RickyMac]

Ricky McGowan
175 Lee Road 486
Phenix City, AL 36870

Just in case we don't say it often enough...Thanks Sean

 

[HDFreud]

I am in Norther NJ. Zip 07481 and have not since day one gotten info on any except three OTA channels 50-1, 50-2, and 50-3. All others ABC, CBS, NBC, Fox,....... NO INFO.

Should I be getting it by now???

 

[traxxs]

I unplugged box and did a factory reset still dont have any PG info for my locals ,been like this since day 1 of install I live in northern virginia zip 22193

 

[kirkdj]

No Info

For me the no info problem in the pg wasn't the box or really Voom.......I think it was the info the OTA channels were sending to Zap2it......now maybe someone was suppose to have updated the info on their own at Voom, don't know....but when I informed Wilt and Peter they solved the problems.

 

[Sean Mota]

If you are not getting it now, send me an email with your name and address to Sean_Mota@satelliteguys.us. Voom will try to send a hit to the box so that you could get the information.

 

[RickyMac]

Still No Program Info.

Sean, I checked this morning, still no PG Infor for locals.

 

[Sean Mota]

Sean, I checked this morning, still no PG Infor for locals.

Rick,

I sent it out last night your e-mail. Wait until today and tomorrow. I edit your post with your fullname and address. You don't want to post that publicly. You never know who is looking at these posts.

 

[DarrellP]

I get the PG info for every OTA channel except 8-1 (NBC HD), it always says "no info availabe", yet Zap2It has the info posted, what's up with that?

 

[Sean Mota]

I just got this:

Sean passed on your post regarding missing off-air listings. We installed a fix for this condition on our back-end systems yesterday. Could you check your box today and let me know if you see listings for your off-airs? If you don't, please unplug/replug the box, wait 10 minutes for listings to re-load, then check.

Rick and everyone. Let me know if it does not fix your missing information now by posting here.

 

[DarrellP]

What about missing channels, Sean, it seems ridiculous to have to wait so long for them to plug a channel in.

 

[Sean Mota]

What about missing channels, Sean, it seems ridiculous to have to wait so long for them to plug a channel in.

Yeah that's another one that needs to be taken care of. Do me a favor start a new thread: Missing Channels on VOOM. Everyone who's missing channels should list which channels and whether they have the VaVA VOOM package or not. I will pass the information to them and see what they say.

 

[DarrellP]

Sorry Sean, I should have clarified, OTA missing channels. I submitted my missing channel to them on 3/15 and still don't have it.

 

[traxxs]

I dont get any pg info (for any channel was just ota now satellite also) did a reset w/power button and unplugged STB. northern Va area 22193

 

[wasch_24]

Unplugged for ten minutes and then waited 30 mins after reboot and presto, PG info for OTA channels.

 

[HDFreud]

Sean I now have PG guide info on locals for the first time. I'm in Northern NJ (07481)

Thanks!!

 

[rang1995]

i am in northern nj and i still don't ,except for the ones in the 50's which i do not get

 

[Sean Mota]

i am in northern nj and i still don't ,except for the ones in the 50's which i do not get

rang,

I think you need to plug/unplug stb and see if it comes up. If that does not work, you will need to call voom ask them to hit the box. then wait to see if it comes up.