Picture freeze

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mshaver

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Original poster
Aug 2, 2018
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1
Barrackville WV
I recently upgraded to the Genie 2 and the 4k mini-genie. I have been having trouble with the picture freezing for a few seconds at random times. Has anyone else encountered this problem?
 
:welcome to Satelliteguys mshaver!

It's not an uncommon issue. Have you tried rebooting both units?
 
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