I had set my HR21-700 to record all NASCAR races in the series. It recorded the Nationwide race yesterday as it should have. I double checked on Friday that today's race was scheduled to record. It was.
Went out for the afternoon today, came home, got a suitable refreshment, and plopped down in front of the TV to watch the race. Oops, it is not in the "List". Looking in "History", the entry for today is marked "Canceled". No reason was stated.
I noticed that another program had been canceled from 10 AM this morning and the reason cited was "Another matching program was scheduled to record (10)". And there was not a matching program scheduled.
DTV advanced tech support has only two possible explanations: the receiver had some sort of signal interference at the time it started to record (it is a beautiful, warm, cloudless, no wind day in North Texas) or the receiver was resetting itself due to power loss.
My power has not been off for at least 2 weeks. I can tell because I have two really sensitive devices in the house that begin flashing if the power even blinks.
I told them to make a note on my account and it this recurs, I will be asking for (another) replacement DVR.
Has anyone else experienced this problem?
Went out for the afternoon today, came home, got a suitable refreshment, and plopped down in front of the TV to watch the race. Oops, it is not in the "List". Looking in "History", the entry for today is marked "Canceled". No reason was stated.
I noticed that another program had been canceled from 10 AM this morning and the reason cited was "Another matching program was scheduled to record (10)". And there was not a matching program scheduled.
DTV advanced tech support has only two possible explanations: the receiver had some sort of signal interference at the time it started to record (it is a beautiful, warm, cloudless, no wind day in North Texas) or the receiver was resetting itself due to power loss.
My power has not been off for at least 2 weeks. I can tell because I have two really sensitive devices in the house that begin flashing if the power even blinks.
I told them to make a note on my account and it this recurs, I will be asking for (another) replacement DVR.
Has anyone else experienced this problem?