Just about the time we had forgotten and forgiven, Skyvision side-blinded us.
It hasn't even been 5 months since we bought a 410 GI receiver and a (JS851c11) 33 inch dish. We also paid in advance for a year of basic 410 package. Now, out of the clear sky, we get told by George A Bell (programing) we are about to loose our service all together.
We never had any advise, letters, notes, emails or warning from Skyvision itself. The word is that Skyvision has known since January they could no longer support their packages with the dishes they were selling.
The list of problems began with the first receiver Skyvision sent us, it was a defective one. Within a week we found the LNBF was bad as well. In both returns, we lost the shipping costs. For all practical purposes, the dish was the only part of this system that was good... until now.
Skyvision thinks we are supposed to believe the corporate story (lie) about them having no previous knowledge of satellite' signal changes until recently. At this point "Skyvision friendly representatives." are stone-walling us.
I have been emailing Skyvision asking them replace my dish, since they have a year contract with us. No negotiating except buying even more equipment.
I'm a novice at "do it yourself satellite stuff" and obviously a naive one. Anyone have any comments or advice.
In the mean time... I am moving forward to learn free-to-air satellite reception. Thanks!
It hasn't even been 5 months since we bought a 410 GI receiver and a (JS851c11) 33 inch dish. We also paid in advance for a year of basic 410 package. Now, out of the clear sky, we get told by George A Bell (programing) we are about to loose our service all together.
We never had any advise, letters, notes, emails or warning from Skyvision itself. The word is that Skyvision has known since January they could no longer support their packages with the dishes they were selling.
The list of problems began with the first receiver Skyvision sent us, it was a defective one. Within a week we found the LNBF was bad as well. In both returns, we lost the shipping costs. For all practical purposes, the dish was the only part of this system that was good... until now.
Skyvision thinks we are supposed to believe the corporate story (lie) about them having no previous knowledge of satellite' signal changes until recently. At this point "Skyvision friendly representatives." are stone-walling us.
I have been emailing Skyvision asking them replace my dish, since they have a year contract with us. No negotiating except buying even more equipment.
I'm a novice at "do it yourself satellite stuff" and obviously a naive one. Anyone have any comments or advice.
In the mean time... I am moving forward to learn free-to-air satellite reception. Thanks!