Unacceptable! Talked to 3 different CSR's and none of them heard of it. Talked to one "engineer" and he had not heard of it, or at least may not have wanted to admit it. They had to send me 1 new 622 even though it is doing it on both of my 622's. Still the same. They had to send a tech out, which I told them would not be able to fix it. He had never heard of others having the problem. He replaced the dual lnb, so at least I have a spare. The tech called his stupervison and was told to turn it off for 10 minutes and it would update itself and the problem would be resolved (come on!) I am very, very close to calling it quits. Dish has the best dvr, aside from tivo, In my opinion. My profession is home theaters, home audio, and home automation. Not all people are having the issue. Some of my customers with dish are fine and some are very bad with the audio. My business partner has no problems at all. It's all his fault I left cable. I deal with all the different companies and they all have their problems. DTV ondemand, awesome. Dish ondemand, gimmie more money. I also like recording sat music to playback later and radio margaritaville. What am I to do, switch to a product I don't like as much? I can imagine the fun I will have tring to break the contract. I'm going to try to get two 722's from them to try before I throw in the towel. It will not be long before I am a former customer.
That's my rant for now
VERY unhappy! (That's a big understatement)
J
I like the one statement "it's not the economy charlie, it's problems like this"