Speed falling off...

[BlueEos]

I've been on Comcast internet cable for about 6 weeks now. When I first signed up, I was routinely getting DL speeds of 22Mbps and 3.5Mbps up. I'm still getting close to the 3.5 Mbps up, but my download speeds have fallen off to 5-10 Mbps (mostly more toward 5Mbps).

Was I getting a teaser deal to start? I thought I was paying for around 12Mbps, but with "burst", 20+Mbps.

I'm running a MBA with the latest OS software (10.7.x). I don't understand why I'm basically back to Qwest DSL speeds.

 

[yaz96]

Have you rebooted the modem?

Have you called Comcast to have them take a look?

You should probably be getting 12 down and 1-2 up, on a consistent basis.

 

[berck]

What time of the day are you doing the tests? Is it also bad weather around?

Most of the time, my rates are on the same high end (20+/4), but now and then, they slow down some.

You might also want to reboot your router. I've found that some times its just the router that is causing the problem.

 

[isaacmorseMI]

Have Comcast check the signal levels on your modem as well.

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