Tired of Waiting

Status
Not open for further replies.

Plywodstatebum

Thread Starter
SatelliteGuys Pro
Dec 12, 2004
816
10
A Secluded Beach In, Fl.
Since they haven't fixed the Whole Home Bug yet (4 months) and they want me to upgrade the 2 bedroom DVR's to fix the problem. Does anyone know what boxes they will make me get.?
I will loose my East - West feeds of CBS and FOX that I've had for 18 years, but I really need the whole home from my master bedroom since I can only record 5 shows on the genie.
I'm also going to cancel HBO & Showtime and I guess I should do that before I upgrade my equipment and get locked into another 2 year deal?
You can see my DVR's in my signature.
Thanks
 

texasbrit

SatelliteGuys Pro
Pub Member / Supporter
Apr 12, 2006
3,626
349
Upgrading will not solve the whole home bug. It only applies to a system with the new GUI and additional receivers which is why AZ does not see it, and mdram because he has an HR34 which does not have the GUI.
In any case there are no upgrades to the HR series DVRs other than moving to clients which is not really an upgrade. I suggest you hold off on changing the hardwareuntil DirecTV actually fixes the whole home bug.
 

Plywodstatebum

Thread Starter
SatelliteGuys Pro
Dec 12, 2004
816
10
A Secluded Beach In, Fl.
There isn't even a way to know If they are working on It, when I call they sure act like It's my fault. I guess I'll tell them to quit charging the 3 bucks for Whole Home and wait a while longer.
Thanks Tex
 

mdram

SatelliteGuys Pro
Aug 24, 2005
4,015
760
Md
the bug where some shows dont appear in the list?
some say 1104 fixes this

but if you have a genie, you cant get rid of whole home
 

Plywodstatebum

Thread Starter
SatelliteGuys Pro
Dec 12, 2004
816
10
A Secluded Beach In, Fl.
The only way a show appears on the Genie Is If I start watching It first In the bedroom for a few min. then It may show up on the List. Otherwise nothing shows up from either bedroom. Now the 2 bedroom DVR's can see each other just fine.
 

Plywodstatebum

Thread Starter
SatelliteGuys Pro
Dec 12, 2004
816
10
A Secluded Beach In, Fl.
I talked with them today and got someone that knew what she was talking about, She said they are working on the problem and will let me know when It's fixed. Then I canceled Starz and Showtime.
 

Plywodstatebum

Thread Starter
SatelliteGuys Pro
Dec 12, 2004
816
10
A Secluded Beach In, Fl.
Genie hard drive died yesterday lost all my recording's, In 20 years this is a first for us but I still want to cry about all my shows I didn't get around to watching. They said it would be 3 business days to get a replacement unit mailed to me ( You every notice things die on Thursday?) so I can only "watch" TV in the main room. I guess I shouldn't have griped about the bug in the new guide. lol
 

raoul5788

Studebaker driver
Staff member
HERE TO HELP YOU!
Supporting Founder
Lifetime Supporter
Dec 28, 2004
29,192
12,691
Cheshire CT
Genie hard drive died yesterday lost all my recording's, In 20 years this is a first for us but I still want to cry about all my shows I didn't get around to watching. They said it would be 3 business days to get a replacement unit mailed to me ( You every notice things die on Thursday?) so I can only "watch" TV in the main room. I guess I shouldn't have griped about the bug in the new guide. lol
Just be grateful you don't have an HS17.
 
  • Like
Reactions: harshness

CSM

SatelliteGuys Pro
Aug 28, 2015
870
190
Chesterfield, MO
You can check to see if Whole Home is authorized on your server. Go to Settings - Whole-Home. It should say if its authorized. If its not you should call in and asked to have it authorized.
 

raoul5788

Studebaker driver
Staff member
HERE TO HELP YOU!
Supporting Founder
Lifetime Supporter
Dec 28, 2004
29,192
12,691
Cheshire CT
Since Directv requires you to have whole home it should be automatic that you get it. Probably doesn't work that way, though.
 
  • Like
Reactions: whitewolf8214
Status
Not open for further replies.

Users Who Are Viewing This Thread (Total: 1, Members: 0, Guests: 1)

Top