Urgent Notice (1 Viewer)

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sbturner

Thread Starter
SatelliteGuys Pro
Feb 25, 2005
173
2
Georgia
Received an Urgent Notice from Dish in the mail that my system needed work due to new technology. I have a dish pointed at 110,119, and 129 as well as a wing at 61.5, which is not hooked up. I have all HD and have no problems, the CSR I scheduled with was very vague about what they would do. Anyone else get one of these??
 
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Tech#344

SatelliteGuys Pro
Jan 23, 2008
188
0
Pardeeville W.I.
Yes I have seen that. It is a sleazy direct tv marketing ploy. Don't buy it!!:mad: If the number is any thing other than 1-800-333-3474 it is not DishNetwork.




P.S.Technically it is not direct tv proper but by a retailer selling direct.
 
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Tech#344

SatelliteGuys Pro
Jan 23, 2008
188
0
Pardeeville W.I.
I would like to see a copy of the letter. If this is what I think it is, it is a vary illegal ploy. I Know a few people at DishNetwork who would want to see it.

Also I would like to apologize I was vary angry when I first saw what you described. A few of my customers have fallen for a ploy just like that.


P.S. If you post it, blank out your personal information before posting it.
 

KAB

SatelliteGuys Master
Pub Member / Supporter
Lifetime Supporter
Sep 20, 2005
20,566
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Indy
I would like to see a copy of the letter. If this is what I think it is, it is a vary illegal ploy. I Know a few people at DishNetwork who would want to see it.

Also I would like to apologize I was vary angry when I first saw what you described. A few of my customers have fallen for a ploy just like that.


P.S. If you post it, blank out your personal information before posting it.
I think more info is needed .
 
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Tech#344

SatelliteGuys Pro
Jan 23, 2008
188
0
Pardeeville W.I.
I know. Witch is why I apologized, BUT that being said it seems scary close to something that hit my district a few years a go. That scam hit a few of my customers. To make a long story short it was not fun, cheep or easy to make thing right again for those customers. That is why I was angry.
 

navychop

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Jul 20, 2005
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Northern VA
At some point, Dish probably will contact those of us with 110/119/61.5 to move us to EA or WA. But you're kinda already there - with 61.5 to boot.
 

sbturner

Thread Starter
SatelliteGuys Pro
Feb 25, 2005
173
2
Georgia
The has Dish Network logo on it and the number to call is 1-888-383-3727, which if you call it, says, Welcome to Dish Network upgrade hotline. The letter says that my dish must be reaimed due to new technology, this would be done for free. They are coming Saturday. Are they maybe moving a sat coming up to a slightly different location?
 

Jim S.

When someone asks you if you're a god, you say yes
Lifetime Supporter
Jan 2, 2006
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FN11od
I wonder how they're choosing who to contact first? I have 119/110/61.5, and not only haven't I been contacted, this is the first time I've HEARD of Dish contacting anyone.
 

Jim S.

When someone asks you if you're a god, you say yes
Lifetime Supporter
Jan 2, 2006
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FN11od
I didn't think we were talking about receiver replacements, I thought we were talking about switching to Eastern Arc. Maybe they're doing the incompatible receivers first then.
 

sbturner

Thread Starter
SatelliteGuys Pro
Feb 25, 2005
173
2
Georgia
I don't see how it could be incompitable receivers, I have a 722k and two 622s. Now if they want to replace one of the 622s with a 922 that would be ok.
 

whatchel1

SatelliteGuys Master
Sep 30, 2006
9,099
48
Great High Plains
HR

I don't see how it could be incompitable receivers, I have a 722k and two 622s. Now if they want to replace one of the 622s with a 922 that would be ok.

No it gonna be a Dirctv HR unit and then put up a new dish for you and bend U over while at it. No telling really be sure you aren't being had by a D* scam before U allow them to do anything.
 

Jonhern

SatelliteGuys Pro
Dec 23, 2009
511
0
Rhode Island
No it gonna be a Dirctv HR unit and then put up a new dish for you and bend U over while at it. No telling really be sure you aren't being had by a D* scam before U allow them to do anything.

I would call the main dish number and see if they have the visit in their system.
 

Drdeceased

SatelliteGuys Guru
May 19, 2008
130
0
Michigan
The letter is possibly legit.
More likely the OP's account was built as a 110/119/61.5 and the tech installed the 129 for whatever reason but did not modify when doing so.
Thus leaving only the codes for the 110/119/61.5 and triggering the computer system to generate a work order for a migration to the western arc.
Or the area locals are going to be moved elsewhere in the Eastern arc.

At any rate you should ensure that no additional contract is signed and that the tech installs what the work order calls for.
 

Drdeceased

SatelliteGuys Guru
May 19, 2008
130
0
Michigan
HA!

The original poster originally had a 110/119/61.5
But when they upgraded to 3 rcvrs the tech installed a 1000.2 dish instead of going through the trouble of installing a switch. When he did so he did not inform/modify that he did so.
Thus leaving the orbital slots triggering the migration letter.
The next tech will be happy to come visit you as he will need to do no work.
 

Tech#344

SatelliteGuys Pro
Jan 23, 2008
188
0
Pardeeville W.I.
HA!

The original poster originally had a 110/119/61.5
But when they upgraded to 3 rcvrs the tech installed a 1000.2 dish instead of going through the trouble of installing a switch. When he did so he did not inform/modify that he did so.
Thus leaving the orbital slots triggering the migration letter.
The next tech will be happy to come visit you as he will need to do no work.

That is one possible answer. but don't jump to conclusions. Also isn't Georgia in eastern arc territory?
 
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