Hall, I'm on my second 722k in 3 months and both are doing the 002 thing. Sure wish they would send out a software fix for this, it is so annoying.
We've been seeing the loss of satellite signal screen (002) while watching something pre-recorded recently. I thought that was something people on 622 or 722 receivers were seeing but I hadn't read anything about 722K receivers doing it.
I have these problems as well and this is from a post I made in a different thread put probably belongs over hear.
http://www.satelliteguys.us/dish-network-technical-discussions/189579-5-receivers-6-service-visits-722-722k-keep-restarting.html
You are having these problems in the morning as well? Interesting that we are both using H&K receiver by HDMI. Doesn't seem to be a widespread issue though as a google search doesn't turn up much of anything. My wife is sick and tired of the constant problems with the 722 and I will be forced to call Dish Tech service soon. Can't wait for that one. Should I request a new receiver or a visit from a tech?
We first talked about this (613 value -2) and she said that concerned the LMB and had nothing to do with DVR hard drive.During the last 2 Dish Tech calls the tech said they were receiving info from the 722 over the network that my 722’s were bad…..one tech referenced the screen (613 details (Value:7: -2)) indicated that the hard drive was bad. The last three 722’s have had this value.
We then talked about my set up and the tech and her boss seemed to think that the AV receiver/HDMI were on the output/after the Sat box and that should have no effect on the Sat box.The video feed is also via HDMI on a Harman Kardon AV receiver and optical audio.
Now the senior tech’s boss seemed to think that putting the 722 on it’s side may be problem…..I thought these were industry standard hard drives and it made no difference how they were placed as long as you did not move them while powered up.The 722 replacement unit #2 replaced in 8/09 also had a DVR hard drive that was locking up so after reading some of the threads on this site I think the #1 & #2 722 replacements may have been caused by high DVR hard drive temps >142 deg (menu 63 counters). By placing the 722 on its side and elevating it so that fan air moves through the unit I have gotten my Avg. Temp down to 107 deg.
Did they send you a new 722k in order to "fix" the "002" error problem ? I sure hope not....Hall, I'm on my second 722k in 3 months and both are doing the 002 thing.
If he thinks the drives physically should be mounted that way, he's wrong. HDDs in PCs are mounted horizontally or vertically with no ill-effects. It's all a matter of where they fit. If he's referring to defeating the purpose of some built-in ventilation features of the DVR, well, it's primary cooling is simple convection and in fact, mounting vertically would be better in these devices.Now the senior tech’s boss seemed to think that putting the 722 on it’s side may be problem…..I thought these were industry standard hard drives and it made no difference how they were placed as long as you did not move them while powered up.
You are having these problems in the morning as well? Interesting that we are both using H&K receiver by HDMI. Doesn't seem to be a widespread issue though as a google search doesn't turn up much of anything. My wife is sick and tired of the constant problems with the 722 and I will be forced to call Dish Tech service soon. Can't wait for that one. Should I request a new receiver or a visit from a tech?
OK, I've seen 622 bugs mentioned in several posts. Perhaps it's time to post bugs and only bugs in a single consolidated thread. If one of the mods thinks this is a good idea, maybe change the title to "Official 622 Bug Thread" or something like that and make a sticky?
Please, to keep the thread to the point, plesae only post the information requested here. If you want to start a specific thread for a bug, or already have, please post a list to that thread in your post here. The intent it to have a concise list of bugs here that hopefully someone with the power to fix these bugs will see
Here's the info I think should be included:
Software version: (version number)
Mode bug occurred in: (single or dual)
Dish setup: (what kind of dish and/or switch combo you have)
Description of bug: (brief sentence outlining the bug) (detailed paragraph outlining the bug)
OTA Antenna: (make model and location of your OTA antenna) *just added this after some posts were made.
OK now Tuesday night while watching NCIS HDMI video just shut off. Still had audio. Receiver was seemingly working OK in every other way. Tried unplugging all the HDMI from 722 & HK & TV and reconnecting but could not get it on. Took 4 reboots of 722 and it finally came back on. This thing is possessed.
If he thinks the drives physically should be mounted that way, he's wrong. HDDs in PCs are mounted horizontally or vertically with no ill-effects. It's all a matter of where they fit. If he's referring to defeating the purpose of some built-in ventilation features of the DVR, well, it's primary cooling is simple convection and in fact, mounting vertically would be better in these devices.
Did they send you a new 722k in order to "fix" the "002" error problem ? I sure hope not....
Same cables have been in place for a year with no other loss of video. Has not happened again.I had that issue too, turned out it was a bad HDMI cable not my 722
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