Ok I decided to order tommorow's Pay Per View fight, so I called VOOM.
When I called in I was informed that my bill was past due by the computer and was asked by the computer if I would like to pay it now. I said sure what the hell and punched in my credit card info.
After I was done punching in my credit card info I was put on hold to speak to an agent, within 30 seconds I had someone on the phone (boy thats GREAT considering people were holding up to an hour in the past few weeks) and ordered the boxing event.
After the call I went to Vooms website to check my bill and it says that I am on autopay and the amount I payed today will be debited from my credit card. (see phone) I am hoping that I am not wacked twice for the same bill.
Has this happened to anyone else? And were you charged twice? I dont believe the phone system should tell me I am overdue when I am setup to autopay. Kind of wierd.
When I called in I was informed that my bill was past due by the computer and was asked by the computer if I would like to pay it now. I said sure what the hell and punched in my credit card info.
After I was done punching in my credit card info I was put on hold to speak to an agent, within 30 seconds I had someone on the phone (boy thats GREAT considering people were holding up to an hour in the past few weeks) and ordered the boxing event.
After the call I went to Vooms website to check my bill and it says that I am on autopay and the amount I payed today will be debited from my credit card. (see phone) I am hoping that I am not wacked twice for the same bill.
Has this happened to anyone else? And were you charged twice? I dont believe the phone system should tell me I am overdue when I am setup to autopay. Kind of wierd.