Came home today, and again no TV. Called Voom, CSR had me do a reboot and pull plug (which I had already done). Nothing but channel bar at 100 and a black screen. She said their satellite had gone down, and Motorola was working on it? Anyway, she said she had escalated my issue and I wouldn't be charged for my downtime (from other posts it looks like I'll just be charged two or three times to make up for it). Anyone else having the same issues? Voom seems to be getting too much of a hassle, and no real substance.