Why can't they?

[Lem52]

Why can't Directv send bills to the recievers like they do messages? I never have seen any company like cable, Satellite, etc do this. Looks like that would be easy to do.

I don't have trouble getting my bill or anything as its easy to get it on their web site but I was just wondering why they don't use that feature more.

What do you all think?

Lem52

 

[iwc5893]

They probably could send the bill to the receiver, but how would it communicate back for you to pay it from the receiver? A lot of people don't have phone lines or ethernet connected to their receivers.

 

[Lem52]

I just had in mind for people to receive the bill and you could look at it. Then of course they would have to pay it a different way. It would be a good way to get the bills though.

Lem52

 

[cfb]

They might be concerned with the reliability of delivery using this method

 

[dishbd]

They could just have a credit card swiper built in to the receiver, so you could pay your bill that way.

Seriously though, I can't remember for sure, but I seem to recall that you could view your current statement, or at least recent activity through E*'s receiver.

 

[JosephB]

You can use the interactive features of Dish Network to view and pay your bill. Personally I wouldn't pay my bill through the receiver, online is convenient enough for me. I think they should focus on features related to watching TV on the box and keep the administrative stuff online.

 

[homerofwar]

Yeah Time warner cable lets your view and pay your bill on the tv, like an interactive channel when i used to have them.