I am having this problem too. I called Dish support, and they didn't seem to understand that it is the guide on my computer that is off by exactly 1 hour. My account changed with a receiver upgrade. It thinks I am on Mountain time.
I am having this problem too. I called Dish support, and they didn't seem to understand that it is the guide on my computer that is off by exactly 1 hour. My account changed with a receiver upgrade. It thinks I am on Mountain time.
Hey!
This definitely is something we would want to look into further. We're not able to access account information through Satellite Guys at this time, but, you can reach out to our Chat team here: Direct Chat for further assistance with getting this resolved.
Thanks!
-Jessica M.