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Andrew--good one!!!

From what I know, Voom was not able to work out a contract with HDNet and HDNet Movies. Those are carried on both D* and E*, and the owner of those networks is reportedly happy with the current method of distribution. He sees no reason at this time to expand his delivery of these channels in...

Problem remains when STB's are interchanged---check the diplexers on that second line. Probably a bad diplexer.

Sorry Bryan, but I have to ask. What is that thing on your avatar's forehead? I hope it was not an attempt to implant a third eye.

MW Missing working key message (whatever that means)

texansgal--seems like th e problems with DVI are limited to a few different models of TV, mostly Sony. I've had the DVI connection going for over a year to my Pioneer without a problem. Good to hear that your DVI connection made a big difference over component.

$40 is reasonable. The jury is still out on the cable that Voom includes with installation. I've read lots of complaints, but there have been others who say it is fine. They must be decent cables, but I'm sure there are better cables available. Seeing the $40 price for a $100 cable, I'd go...

I use DVI and to me, it looks better than component. Normally, I would advise against spending the money for Monster cable as it is usually priced too high. Comparable cables can be found for much less, but if your friend can get you a great deal through CompUSA, go ahead and try it out. I...

kikojax--WAY TO GO. The forum is a pretty good tool for first-line support. There's lots of good stuff in here if you know where to look. I'm pleased I could point you in the right direction, but YOU solved the problem. A hearty 'Good One' for that!

This sounds like the polarity issue that many people have had. Usually caused by something either in the LNB or the diplexer. See this thread for a wealth of information: http://www.satelliteguys.us/showthread.php?t=20970

Voom installed January 2004. Still using the original 18" dish. The dish has been through rain, freezing rain, light rain, heavy rain, fog, light snow, wet snow, heavy snow, ice, etc. The picture holds steady until satellite signal strength drops to about 72. The picture turns into a...

If your targeted version is set to 7.34, the download occurs overnight (usually). And if you are targeted, you can force the download by selecting verify Voom in the installer menu. Method #2 would be to call Voom and ask about updating to 7.34. Sorry about the lockups. That has to be...

Unfortunately, no. The only foolproof way I've found to do this is to use the internal clock on your recorder, and have the TV set off, and the last channel watched is the one that you want to record. Either that, or stay up and watch the show while you record it. If you use Voom's program...

The answer for the new subscribers is that if you get your installation now, it is very likely that there will be an equipment upgrade when the second satellite becomes active. Right now, it is not active and there is no programming to be had by trying to pull it in. There has been a lot...

AllenM---the person 'Will' that they mentioned is actually Wilt Hildenbrand, and he is an engineer who is an officer of the company, I believe a VP. He has helped many people with installations, and gets things done. You can reach him through e-mail at wilth@optonline.net.

sjones, The answer to question #2 is Yes, the antenna is included. You do not have to purchase this seperately. Sean is talking about the fact that sometimes the installers bring whatever is standard at the moment, but it may not work in your location. They will put it up anyway, and then...

I know what you mean!! In fact, when my second TV acted that way, I went back to the store, and the guy told me I needed an HD tuner for the second TV. That is what prompted me to find this forum in the first place. I posted information about the problem, and Sean Mota responded right away...

I'm guessing that your 'stilted motion' is when the picture appears normal for about three seconds, then pauses for a second, then is normal again, etc, etc. If that is what you mean--I had that a long time ago when I hooked up my second TV, which runs on the same box as the main TV. I...

Radio Shack is an excellent choice for 'odds and ends' since they will take anything back without question. They usually have pretty good staff also. If the rain fade is bothersome, I'd let Voom know. They want to fix what is wrong. If you can live with the problem until they announce...

The 86/87 signal strength is a downer, but having seperate lines for satellite and OTA can save your evening by allowing you to switch to OTA during storms. Some people have received upgraded dishes (meaning bigger) when they have notified Voom of rain fade problems. Seems that a larger...

Ilya has high-speed internet and I'm using dial-up. If we were in a duel, I'd be a dead man. But---he is right.

Yes, remove the diplexer. You will see two standard connectors for coax cables. One of them is clearly labeled as the satellite connection, with a satellite icon. The other one is the OTA connection. Check out Voom.com for equipment information. They are PDF files, and provide limited...

There are some people who have terminated Voom, but report that they can still use the STB as an OTA receiver. LOBO2999 is one who has reported that he is able to do this. If you search his posts, you'll see what I mean. I'm not sure about NTSC, but if PM LOBO2999 he will probably respond...

Here is the question I sent...... Customer (Michael Stone) - 11/19/2004 06:36 AM I've been a customer since January 2004, and purchased my STB. With Voom's new offer for multiple receivers, it appears that I can purchase a second receiver for $299, and that includes installation. The...

For existing customers, you can buy the STB for $299, and then pay a $5/mo additional equipment charge. But bend over....because here it comes. Voom charges existing customers a fee of $199 to install the second receiver. Don't shoot me, I'm just the messenger. I have their reply to this...