Archos 605 w 622 & 722 DVR Not Working

[GasGuy]

I have a Archos 605 that upto a few months ago worked with both my 622 and 722. But now when I plug it in to download, the DVRs don't recognize the unit. The unit states "no media device is plugged in" when I try to upload. I tried a friends Archos and this usb cable with no luck

I have added a sling adapter and the external hard drive options in the past few months, but I doubt that is a problem.

I call Archos and they thought Dish still supported the Archos.

Any help appreciated
GasGuy

 

[MattG@DISH]

Try disconnecting the EHD when you connect the Archos if you haven't. Have you downloaded the DISH Network plug-in from archos.com? We still support it from what I've been able to find. Also, make sure the Archos is plugged into a power outlet.

 

[GasGuy]

thanks for the response. I have tried unplugging the EHD and I do have the plug-in from archos. the Archos is also powered when I plug it in. The strange part is how this worked a few months ago and not now.

 

[MattG@DISH]

Hard reset the receiver? Unfortunately, we don't have that much info on Archos, so I do have to "wing it" a bit.

 

[GasGuy]

What is the preferred method for a hard reset? I assume my recordings will be fine.

 

[MattG@DISH]

The preferred method is:
1. Turn the receiver off
2. Unplug it from the power outlet
3. Wait 15 seconds
4. Plug it back in and let it go through the reboot process (takes about 5 minutes)

Your recordings will not be effected.

 

[GasGuy]

Speedy,

thanks for the help so far, the hard reset did not work. Any other suggestions?