Autotune?

[danristheman]

I have two HR 21 HD receivers both have the same problems with autotune feature. If you auto tune a future tv show then turn off your box it and wait till show comes on it will just black screen, you have to type a channel number to get it working again to see a picture. Also if you leave the box on it will auto tune that channel with no problem? Does any one have this same problem? I did not have the same problem with the SD receivers.

Dan Rose

 

[jdspencer]

The HR21 DVR doesn't have an autotune feature!

The H21 does. Have you tried to reset the receiver?
Not sure how as I don't have a non-DVR receiver.

 

[danristheman]

Sorry about that H21 models I meant. They are just HD receivers no DVR feature. I have reset the receivers no luck still does the same thing.

Dan Rose

 

[jdspencer]

I'm wondering if there is a problem with the dish/LNB in that with the receiver off and when it turns on to autotune the dish doesn't get the correct signals.
What dish/LNB do you have?
Is it SWM or non-SWM?

 

[danristheman]

Slimline 99,101,103 non-SWM

 

[jdspencer]

Any external multiswitch?
What are your signal strengths for each satellite?

 

[jacob]

I have an H23-600 and have the exact same problem. I auto tuned Fox & Friends for 6:00 am every night, but when I get up and turn on my tv, it's just a black screen that I can't channel up or down. I have to punch in the channel 360 with my remote to go to it.

 

[kjlued]

I don't have this issue with my H24.

I don't know of a fix for it as I have not heard of this issue yet.
I would guess it to not be a problem with dish, alignment, cabling, mutiswithch or any other physical component of the system.
I would guess it to be more of a software issue in the receiver.

I do not know if it will fix the issue but my first step would be a software download.

Hit the red reset button and on the "Hello" screen type in 0 2 4 6 8 (do it kind of slowly).

You should see it doing a software download.

 

[danristheman]

Signal strengh is at around 80% and no external switch just two feeds out of 4 from the slimline LNB.

Dan Rose

 

[kjlued]

80% where?

You are reading at least 3 sats with several transponders.

Assuming that it is 80% on transponder 1 of the 101, that is a huge problem.

Don't know if it is related to the issue you originally posted about but it is still an issue.

 

[danristheman]

Around 50% to 70% on the 101 satellite transponders and around 30% to 50% on 103 and 99 satellite transponders. I am also away from my receivers so I don't what they are right now at this time.

Dan Rose

 

[kjlued]

You have some major signal issues.

Call D* and have them send a tech (or you could attempt it yourself).