That can't happen, cause once again the Yankees will stomp them!!!!
God Judging by the preseason the mets will stomp them too and we know how bad they choke.
LOLIn fact I believe this comes with every met ticket.
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Caught Dish in a lie
- Thread starter Daggerwoods
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God Judging by the preseason the mets will stomp them too and we know how bad they choke.
LOLIn fact I believe this comes with every met ticket.
That can't happen, cause once again the Yankees will stomp them!!!!
...
The Yankees with their 30 trillion dollar (or whatever it is) payroll won't even make the playoffs...But I guess we will have to wait until Sunday to find out.
Sunday, October 4th that is...
Ok, guess I can throw down too...
I believe the issue isn't semantics, was it a lie or was it lazy CSR, but the lack of compassion in our society. If a member feels better coming here and posting a rant about 'bad DN', what's the harm?
Why is it the person affected is the only person who gives a rats ass? I bet I could go back through a few posts by a few posters to this thread and find a rant or two.
Can it get any better than this, we live in the USA, Nascar race tomorrow at Bristol, the NCAA tourney, and the Masters right around the corner? I, for one, am sympathetic to the OP as I've had my share of run ins with lazy/incompetent/rude DN CSR's.
Have a good one,
George
I believe the issue isn't semantics, was it a lie or was it lazy CSR, but the lack of compassion in our society. If a member feels better coming here and posting a rant about 'bad DN', what's the harm?
Why is it the person affected is the only person who gives a rats ass? I bet I could go back through a few posts by a few posters to this thread and find a rant or two.
Can it get any better than this, we live in the USA, Nascar race tomorrow at Bristol, the NCAA tourney, and the Masters right around the corner? I, for one, am sympathetic to the OP as I've had my share of run ins with lazy/incompetent/rude DN CSR's.
Have a good one,
George
FedEx does not deliver on Sundays anymore. They stopped that years ago. The problem here lies in the fact that E*s customer service didn't talk to FedEx's customer service just down the hall in the same building in India. John & Suzi in India have no clue what they are talking about, or what is going on in the USA.
Jeff
Jeff
Dag, that's not what you worte in your OP.
Now I am not saying you're fabricating. But I ask ytou, did the CSR use those exact words "All the time"?
See it works like this. when you make such an accusation it is necessary for that accusation to be proven.
Sorry.
But a lie is delberate. This CSR may have made a "mistake".
Hopefully you'll get your receiver on Monday. In the mean time you'll just have to wait like everyone else.
Shipping overnight or on Sunday is expensive.
You will probably get it 4-5 days later. I was told that I would get it in a few days and that was a lie. It depends on how far away from Suwanee Georgia (or whatever place these repo's come from).
Ok does that conversation look to you like the Rep was making up what she told you? Because if that's what she did then she did "lie".
But what say you if the info she gave you was what she was given by her system? If the information was bad does that mean there was a deliberate attempt to mislead yuou be giving knwoingly false information? WHich by the way is the long fdefinition of a "lie".
Look, you'll get your receiver in due time. Lashjing out at people isn't going to make the box get you any sooner.
So please, just find something else to do while you wait.
Your situation is no more or no less important than anyone else's.
I find it irritating that our society's sense of entitlement to instant gratification has created the notion that if one wants something they can expect the world to stop orbiting the Sun so that they can get what it is they want
The reps are in India or whatever country and have outdated info. That's a fact. The customer service rep didn't lie, she just misstated something she was told. Maybe in India or where ever FedEx does deliver on Sunday, they don't have "weekends" as we know it do they?
Jeff
Jeff
I'm gonna look up the cost to use this service.... I will say right now that there's no way in hell Dish will use this to ship a replacement receiver though. For one, are Dish's warehouses open on Sunday ? I'll bet not...
They offer "1 Day Freight" option ... and the package must be skid-mounted and weigh a min of 151 lbs. You also can only use it for a "future" delivery date (as early as one day in the future).
For their same-day service, they offer nothing online as far as scheduling one, getting rates, etc.
For their same-day service, they offer nothing online as far as scheduling one, getting rates, etc.
Replacement receivers are shipped from El Paso, TX via 2nd Day Air (UPS). That warehouse is only open M-F.
Dish has wisely trained their CSRs to say 4-5 days, because if you order the replacement on Thursday, it can take that long. If you order on a Monday before 4pm Texas time, you'll almost certainly get it on Wednesday.
Dish has wisely trained their CSRs to say 4-5 days, because if you order the replacement on Thursday, it can take that long. If you order on a Monday before 4pm Texas time, you'll almost certainly get it on Wednesday.
