DirecTV's Plans for 2006/2007

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LonghornXP said:
A good customer is one who pays 100+ per month, has a good history with DirecTV and has been a DirecTV customer for at least 6 months. To even have a chance to reach five hearts you must meet above guidelines for at least one full year. To get five hearts the customer cannot how a history of being a pain by always calling in to complain about this and that. They will not however have a problem if a customer calls in when problems do occur or if they request channels or if they call to say they would like something improved. What they are looking for is a pattern of chronic complaining and not just complaining. In simple terms a pain in the arse customers. Those chronic complaining customers who meet the above guidelines will only get three hearts instead of five hearts.

They consider their best customer they can get to be one who does say their concerns and requests but isn't a chronic complainer. Also being an NFL Sunday Ticket subscriber for one full season will bump you to four hearts even if you have a somewhat lower bill than 100. Also a person with a bill over 100 with a good history who gets NFL Sunday Ticket and has been a customer for six total months or during the three months of NFL if they became a customer just before football will be put into the five hearts section right away. Also keep in mind that if a customer drops NFL Sunday Ticket or drops services to dip their bill or doesn't pay a bill on time or becomes a pain can have hearts dropped like flies.

So in simple terms once you reach five hearts you can lose those hearts as they don't stay forever.


AFAIK, there is no such thing as 4 hearts. It's 1, 3, or 5. 1 heart being you get no love from D* no matter what, and you're a POS that deserves to have his or her account disconnected permanently. :devil:
 
How many hearts should I get?

Customer since 9/94
Mo. bill at 160+
NFLST since 1994
Bill gets charged to CC, so never late
One call to retention to get $250 credit for purchase of HR10-250, otherise only call to activate new receivers.

I think I should get 10 hearts.:D
 
hdtvtechno said:
What about those who are long time customers who dont have their Social Security # on file with Directv, in regards with good Credit history ?
They don't have my SS# on file. They asked for it once and I refused.

But they have a long-term payment history, so they really should use that anyway.
 
Was there any mention of when the Home Media Center will roll out...i would assume it will be after the MPEG4 HD DVR....
 
Direct do all the listed in the pdf file AND
____________________________________________________________________
make all future boxes have "RATINGS" system, to find similar VOD or reg tv shows to record
____________________________________________________________________
get rid of the stupid repeat channels like directv sports schedule which they have on 4 diff numbers and similar repeated channesl, 1 is enough for each
____________________________________________________________________
reorganize channels in a logical way,
____________________________________________________________________
ADD THE BELOW LISTED CHANNELS

HDTV
MOVIES
CINEMAX
STARZ
THE MOVIE CHANNEL
MUSIC
MHD
SPORTS
FSN
MSG
NESN
NBA
NFL
OLN
OUTDOOR CHANNEL 2
YES
ETC
BRAVO
FOOD NETWORK
HGTV
INHD
NATIONAL GEOGRAPHIC CHANNEL
WEALTH TV
VOOM CHANNELS
DISH NETWORK
SDTV
ETC
AFRICA CHANNEL
AMERICA ONE
BEAUTY & FASHION
CASINO CHANNEL
CLASSIC ARTS SHOWCASE
COLOURS
DRIVE TV
FREE SPEECH TV
MAVTV
MENS CHANNEL
MILITARY HISTORY CHANNEL
OVATION
PENTAGON CHANNEL
REALITY TV
RESORT & RESIDENCE
SLEUTH CHANNEL
STYLE
VARSITY TV
WISDOM CHANNEL
FAMILY & KIDS
AMERICA CHANNEL
AMERICAN LIFE TV
BLACK FAMILY CHANNEL
FAMILY NET
NICK GAS
NICK TOO
MOVIES
CINEMAX
AT MAX
5 STAR MAX
ACTION MAX
OUTER MAX
THRILLER MAX
W MAX
ENCORE MOVIE PLEX
HALLMARK MOVIE CHANNEL
HBO COMEDY
HBO ZONE
SHOWTIME
BEYOND
EXTREME
FAMILY ZONE
NEXT
WOMEN
STARZ CINEMA
STARZ COMEDY
STARZ KIDS & FAMILY
TMC XTRA
MUSIC
GOSPEL MUSIC CHANNEL
MTV HITS
MTV JAMS
SOUNDTRACK CHANNEL
VH1 COUNTRY
VH1 MEGA HITS
VH1 ROCK
VH1 SOUL
NEWS & INFO
ABC NEWS NOW
CNN INTERNATIONAL
CRIME & INVESTIGATION CHANNEL
CSPAN-3
DOCUMENTARY CHANNEL
GOOD SAMARITAN NETWORK
HEALTHY LIVING CHANNEL
NORTHERN ARIZONA UNIVERSITY
PANHANDLE AREA EDUCATIONAL
RESEARCH CHANNEL
UNIVERSITY OF CALIFORNIA TV
UNIVERSITY OF WASHINGTON TV
SHOPPING
ISHOP
TV OUTLET MALL
SPORTS
COMCAST
HORSE RACING CHANNEL
TENNIS CHANNEL
SUPER STATIONS
BOSTON WSBK
DENVER KWGN
LOS ANGELES KTLA
NEW YORK WPIX
NEW YORK WWOR
__________________________________________________________________
make a special subsite on directv.com where you can list stuff about eacgh reciver AND list each software update and what it did to the recievers
_________________________________________________________________
scroll and choose when see guide ahead & backwards
_________________________________________________________________
more info on tv shows ... year actors similar to & etc USE TRIBUNE MEDIA GUIDE INFO FULLY
__________________________________________________________________
if try change channel and away from an already recording show, you get a warning that it will stop before if you change channel
_________________________________________________________________
can watch either manual recordings - switchable between and still be able watch a prerecorded show
_________________________________________________________________
add a warning after hit dash twice before easing something in myvod screen
__________________________________________________________________
adjust recordings when shows change times by etc cause of show over runs by however is possible
__________________________________________________________________
a way to transfer settings to same reciever from another reciever especially useful if you have a reciever go bad but stillc an transfer stuff to new one,, so you dont have redo everything
_________________________________________________________________
bottom of guide... tabs see where been on guide
ala the myvod and my showcases ones but on bottom of screen, so before you hit back button you see where you been
_________________________________________________________________
a icon showin what buttons are bein used at that time in use
_________________________________________________________________
make interactive able to be used even if you are recording on both tuners make mix to be able to be used on the unit
_________________________________________________________________
Make the recommandation in "Best Bets" a link to the actual program in the guide, so that we can put a recroding action on them
_________________________________________________________________
need more than 50 for series recording etc
_________________________________________________________________
list maximums you can have for recent finds in each find by category next to how many have used and ability to erase some
_________________________________________________________________
be able to desigate single episodes of saved programs as save till delete in a series, instead of having it only be till disk full or till i delete for each program only
_________________________________________________________________
do not change channel 5 min prior to show recording make it wait till 20 seconds before
_________________________________________________________________
make it not go out of myvod when after watch and dont erase a prerecorded show
_________________________________________________________________
when watchin show dont leave myvod when confirm taping
_________________________________________________________________
Adjustable live TV cache
________________________________________________________________
Automatic padding (when nothing conflicts, automatically record extra time on either side of any recording)
________________________________________________________________
Undelete/"trash can" (ability to recover programs that were deleted accidentally)
________________________________________________________________
Actively influence RATINGS by rating categories like actors, genres, show types, etc.
_________________________________________________________________
Ability to get or modify Season Pass/view upcoming episodes from existing recordings in MY VOD
_________________________________________________________________
Restrict Series Link to a specific timeslot, if show airs multiple times per day/week
_________________________________________________________________
Allow Series LInk to record on any channel that airs the program, not just one channel
_________________________________________________________________
 
Last edited:
eek7.gif
 
moqz1001 said:
Direct do all the listed in the pdf file AND
____________________________________________________________________
make all future boxes have "RATINGS" system, to find similar VOD or reg tv shows to record
____________________________________________________________________
get rid of the stupid repeat channels like directv sports schedule which they have on 4 diff numbers and similar repeated channesl, 1 is enough for each
____________________________________________________________________
reorganize channels in a logical way,
____________________________________________________________________
ADD THE BELOW LISTED CHANNELS

HDTV
MOVIES
CINEMAX
STARZ
THE MOVIE CHANNEL
MUSIC
MHD
SPORTS
FSN
MSG
NESN
NBA
NFL
OLN
OUTDOOR CHANNEL 2
YES
ETC
BRAVO
FOOD NETWORK
HGTV
INHD
NATIONAL GEOGRAPHIC CHANNEL
WEALTH TV
VOOM CHANNELS
DISH NETWORK
SDTV
FAMILY & KIDS
AMERICA CHANNEL
AMERICAN LIFE TV
BLACK FAMILY CHANNEL
FAMILY NET
NICK
GAS
TOO
MOVIES
CINEMAX
AT MAX
5 STAR MAX
ACTION MAX
OUTER MAX
THRILLER MAX
W MAX
ENCORE
MOVIE PLEX
HALLMARK MOVIE CHANNEL
HBO
COMEDY
ZONE
SHOWTIME
BEYOND
EXTREME
FAMILY ZONE
NEXT
WOMEN
STARZ
CINEMA
COMEDY
KIDS & FAMILY
TMC
XTRA
MUSIC
BET
JAZZ
GOSPEL MUSIC CHANNEL
MTV
HITS
JAMS
SOUNDTRACK CHANNEL
VH1
COUNTRY
HITS
SOUL
NEWS & INFO
ABC NEWS NOW
CNN INTERNATIONAL
CRIME & INVESTIGATION CHANNEL
CSPAN-3
DOCUMENTARY CHANNEL
SPORTS
COMCAST
HORSE RACING CHANNEL
TENNIS CHANNEL
SUPER STATIONS
BOSTON
WSBK
DENVER
KWGN
LOS ANGELES
KTLA
NEW YORK
WPIX
NEW YORK
WWOR
ETC
AMERICA ONE
CASINO CHANNEL
CLASSIC ARTS SHOWCASE
FREE SPEECH TV
MAVTV
MILITARY HISTORY CHANNEL
OVATION
PENTAGON CHANNEL
REALITY TV
SLEUTH CHANNEL
STYLE
THE MENS CHANNEL
VARSITY TV
WISDOM CHANNEL
__________________________________________________________________
make a special subsite on directv.com where you can list stuff about eacgh reciver AND list each software update and what it did to the recievers
_________________________________________________________________
scroll and choose when see guide ahead & backwards
_________________________________________________________________
more info on tv shows ... year actors similar to & etc USE TRIBUNE MEDIA GUIDE INFO FULLY
__________________________________________________________________
if try change channel and away from an already recording show, you get a warning that it will stop before if you change channel
_________________________________________________________________
can watch either manual recordings - switchable between and still be able watch a prerecorded show
_________________________________________________________________
add a warning after hit dash twice before easing something in myvod screen
__________________________________________________________________
adjust recordings when shows change times by etc cause of show over runs by however is possible
__________________________________________________________________
a way to transfer settings to same reciever from another reciever especially useful if you have a reciever go bad but stillc an transfer stuff to new one,, so you dont have redo everything
_________________________________________________________________
bottom of guide... tabs see where been on guide
ala the myvod and my showcases ones but on bottom of screen, so before you hit back button you see where you been
_________________________________________________________________
a icon showin what buttons are bein used at that time in use
_________________________________________________________________
make interactive able to be used even if you are recording on both tuners make mix to be able to be used on the unit
_________________________________________________________________
Make the recommandation in "Best Bets" a link to the actual program in the guide, so that we can put a recroding action on them
_________________________________________________________________
need more than 50 for series recording etc
_________________________________________________________________
list maximums you can have for recent finds in each find by category next to how many have used and ability to erase some
_________________________________________________________________
be able to desigate single episodes of saved programs as save till delete in a series, instead of having it only be till disk full or till i delete for each program only
_________________________________________________________________
do not change channel 5 min prior to show recording make it wait till 20 seconds before
_________________________________________________________________
make it not go out of myvod when after watch and dont erase a prerecorded show
_________________________________________________________________
when watchin show dont leave myvod when confirm taping
_________________________________________________________________
Adjustable live TV cache
________________________________________________________________
Automatic padding (when nothing conflicts, automatically record extra time on either side of any recording)
________________________________________________________________
Undelete/"trash can" (ability to recover programs that were deleted accidentally)
________________________________________________________________
Actively influence RATINGS by rating categories like actors, genres, show types, etc.
_________________________________________________________________
Ability to get or modify Season Pass/view upcoming episodes from existing recordings in MY VOD
_________________________________________________________________
Restrict Series Link to a specific timeslot, if show airs multiple times per day/week
_________________________________________________________________
Allow Series LInk to record on any channel that airs the program, not just one channel
_________________________________________________________________


why dont you just post "directv cant do anything right" , it would saved you a lot of typing
 
Back On Topic: Did anyone notice that the HMC pictured looked almost exactly like the HD DVR and the clients were very similar to D11's?

Page 33.

Plus I don't remember seeing anthing on D* dating.

And what the hell is a "Hidden Heavy"? What ever it is, they are 10% of the customer base, yet supply 30% of the profit. Page 68.
 
Last edited:
herdfan said:
Back On Topic: Did anyone notice that the HMC pictured looked almost exactly like the HD DVR and the clients were very similar to D11's?

Page 33.
I noticed this too..the HMC has a few extra LED's on the right side
 
vurbano said:
Big brother monitoring my viewing experience may be the last straw for me. :( IMO its none of their F$cking business what I do or what I watch with my equipment. As long as I am paying the bill and not stealing service they need to butt out of my life.

This will not be any different with cable since now with cable not only do you receive on the cable lines but it also transmit data back to the cable company through their lines.

The only way to avoid big brother watching you is to have a one way satellite service and/or digital over the air antennas in the future (or rent movies on a dvd player or vcr).
 
What is the difference between the two Adobe Readers below so that I can download the correct latest update?

Product: Adobe Reader

Version: 7.0.7

Platform: Windows

Released on: 2/8/2006


Filename: AdbeRdrUpd707_all_incr.exe

Filesize: 11.5MB



Est. download time

56K: 31 mins, 25 secs

DSL: 4 mins, 15 secs

T1: 1 mins, 3 secs


Filename: AdbeRdrUpd707_efgj_cum.exe

Filesize: 20.3MB



Est. download time

56K: 55 mins, 41 secs

DSL: 7 mins, 32 secs

T1: 1 mins, 53 secs
 
FKy.Guy said:
He must be one of E*`s hired dish-bots,you know seek and destroy the enemy :)


if you would learn to read, i said in AND to what the pdf said. not INSTEAD OF

IF directv can do all they said AND what additions in software and channels in my part i sated, then directv could be best service ever,

but you people here do not take the time to read the first line, and then you make dumb assumptions
 
Last edited:
moq,

then you posted a lot of really dumb cr*p, like voom and dish channels

never gonna happen

and charlie can kiss our collective *sses, if this comes true, hes TOAST
 
I think the idea of "hearts" next to a customers ID is a bit lame, but I digress. I only call when I have a legitimate concern, but my 3 years of NFLST should give me many hearts...LOL.

The main thing I am intrigued with is the smaller version of the 5LNB dish. If you get your locals OTA now, is there truly any reason to get the AT9? It sounds like waiting out the new dish and then new national HD programming is the way to go.
 
hdtvtechno said:
Now we gonna have everyone from satelliteguys calling directv and asking them what kind of heart customer are they, LOL :D
---------
Just remember..."somebody up there loves you"....only more or less depends
on how big you wallet is!!!:D
 
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