Dvr replacement info...

[Cobra5wood]

One of my HR21's has been acting up lately(locks up requiring a reboot). Will I have to pay Directv anything to replace it? I wouldn't need a service call - I can changeout the replacement myself. Would the replacement extend my current contract another 2 years?

 

[Jimbo]

One of my HR21's has been acting up lately(locks up requiring a reboot). Will I have to pay Directv anything to replace it? I wouldn't need a service call - I can changeout the replacement myself. Would the replacement extend my current contract another 2 years?

If it is determined to be defective, No, it won't restart a contract.
If you have the Protection plan, either of them, there will be no charge.
If you Don't have a PP, there may be a $20 shipping fee.

Sent from my Samsung Epic using SatelliteGuys

 

[raoul5788]

Jimbo mentioned that there may be a shipping charge without the pp because it is sometimes waived without it.

 

[Mr Tony]

if the receiver is owned it may not have a shipping charge. When I replaced a R15 I wasnt charged a shipping fee

you also get the same "family" of receiver so you may get a HR21 again or a HR24