EHD on hopper drops off?

[dhageremtp]

Why is my ehd not available on my hopper? I connect the ehd and it works fine at first, 24-48 hours later it won't show up. If I unplug it and plug it back in, then it works fine for another 24-48 hours before its no longer available. Any help?

 

[dangue]

Why is my ehd not available on my hopper? I connect the ehd and it works fine at first, 24-48 hours later it won't show up. If I unplug it and plug it back in, then it works fine for another 24-48 hours before its no longer available. Any help?

I would check with your EHD manufacturer, this problem sometimes happen when the EHDs have power saving settings active. They basically go into hibernation and lose connection until unplugged and reconnected to spin back up.

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[sethwell]

I'd check and see if there is some sort of "sleep" function enabled on the hard drive. You may have to hook it up to a computer to do so. Check the manual for something like sleep or power savings mode to find how to disable it.

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[3HaloODST]

Is it a Seagate drive? Those in particular sometimes have issues with sleep. I use Western Digital Elements drives that sleep automatically with no issue. Drives never disappear.

 

[dhageremtp]

Its a Western Digital My Book 500gb. Same drive I used on my 722 and I never had this problem. Wonder if it was the drive or the hopper?? And I have tried to use other USB ports without andyu success.

 

[David]

I have experienced the same thing with my WD EHD. I've had my Hopper for a month. It will randomly show the external device, then the next time I look, it is gone. Unplugging and re-plugging the EHD will make it re-appear, but if I do nothing, it will also come back on it's own at some point.
This is the same EHD I used without problem on my old 622...

 

[Giant25]

I have experienced the same thing with my WD EHD. I've had my Hopper for a month. It will randomly show the external device, then the next time I look, it is gone. Unplugging and re-plugging the EHD will make it re-appear, but if I do nothing, it will also come back on it's own at some point.
This is the same EHD I used without problem on my old 622...

Same exact problem for me, but I've only had the Hopper for a day (Western Digital HD that worked fine on 722).

 

[bryus]

I've noticed this a couple of times, also. I have a 500GB WD My Book that was on my 722. On my Hopper it gets dropped every couple of days. I haven't looked into it much, but I figured it may be a result of the software updates I keep getting.

 

[david_jr]

I am also having this problem with my 640 GB EHD that i used on my 722 without any problems for almost 2 years. It drops off every day. Unplugging and replugging restores it, but gone the next day for whatever reason. I just got this Hopper on Nov 21 so I wasn't sure if this is ongoing problem or not. Has this been reported in the bug thread? Does anyone know if Dish is working on a fix?

 

[Bobby]

Dish is aware of this issue and has been for some time. They are researching it.....

 

[KAB]

Happened to me today, after having Hopper installed last Wed.

 

[3HaloODST]

I've never had this issue so far *crosses fingers* . I only had it happen once on the 722k in 2 years.

I have mostly WD drives, consists of WD elements and older "retired" WD drives that I pulled from my PC and put in a Rosewill enclosure. I have a Samsung as well that has never had issues. I keep a lot of my drives hooked 24/7 to two of the three Hoppers, they even go into sleep mode and wake up without issue. I have heard over the years that the Seagate drives tend to have more issues (but not always.)

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[MikeD-C05]

I my hard drive not recognized for about 4 days in a row when I first got the S230 software, but it stopped and hasn't happened since last week.

 

[thomasjk]

Mine was missing in action after S230 last night but a re-plug fixed it.

 

[Bobby]

I have been OK for the last 2 days... It's been a very long time since that happened..

 

[thomasjk]

Mine was missing in action after S230 last night but a re-plug fixed it.

Still there this morning.

 

[JerryDowning]

I've only had this problem since I got S230. Perhaps a problem with my OTA dongle since they both use USB. EHD is gone again this morning.

 

[JerryDowning]

Page 85 of the current Hopper manual states that Hopper only allows one USB device to be attached at a time. I am clearly in violation of that. This may be what's causing my EHD drop offs and my OTA black screens.

 

[david_jr]

I have EHB and no other USB attached. Will check it when I get home.

 

[Bobby]

The EHD was going away before I added my dongle. But it's been OK for the last two days....