Existing Customer Promotion

Discussion in 'DISH Network Support Forum' started by beardedbosn, Aug 27, 2018.

  1. beardedbosn

    beardedbosn Topic Starter Well-Known SatelliteGuys Member

    Joined:
    Aug 15, 2006
    Posts:
    28
    Likes Received:
    4
    Location:
    Cheektowaga (Buffalo), NY
    I came across this promotion somewhere and had to check with Dish to see if it was legit, it was. Between a package reduction and this deal, I am saving about $20. Not a lot but every penny helps. The break is for a new 2-year commitment and since I was not going anywhere after more than 18 years with them, it was not much of a commitment. Here is the link:

    https://www.dish.com/downloads/legal/Existing-Customer-2-Years.pdf

    I called 866-974-0769

    Chris
     
    Tampa8, charlesrshell and crodrules like this.
  2. dare2be

    dare2be SatelliteGuys God
    Lifetime Supporter

    Joined:
    Jul 15, 2011
    Posts:
    11,580
    Likes Received:
    5,745
    Location:
    FL
    My e-Autopay discount expires next month. I wonder what would happen if I attempt to enter a new price lock agreement with my ViP and grandfathered DVR fee?
     
    TheKrell and charlesrshell like this.
  3. crodrules

    crodrules The Happy Pessimist
    Pub Member / Supporter

    Joined:
    Jun 14, 2014
    Posts:
    4,257
    Likes Received:
    3,055
    Location:
    North Central Ohio
    My e-Autopay discount also expires soon. I am going to wait for it to expire, and then see what Dish will offer me.
     
    MikeD-C05 and charlesrshell like this.
  4. Jim5506

    Jim5506 SatelliteGuys Master
    Pub Member / Supporter Lifetime Supporter

    Joined:
    Oct 19, 2004
    Posts:
    6,462
    Likes Received:
    1,019
    Location:
    Lubbock, Texas
    It's called the Preferred Customer Offer.

    It is the last item on the Account Summary page on my Dish account.
     
    charlesrshell likes this.
  5. Rolling Joe

    Rolling Joe SatelliteGuys Pro

    Joined:
    May 12, 2012
    Posts:
    385
    Likes Received:
    163
    Location:
    Spokane, WA
    Well, after looking at that PDF posted above, I called and switched from Flex with two added packs to AT-200 for less money. The CSR said to call back in month 24 and they would renew it again. He also extended my five buck Showtime and Starz that expires in October for another six months. Great deal.

    You should have no problem extending yours.
     
  6. PHXHoward

    PHXHoward SatelliteGuys Pro

    Joined:
    Feb 28, 2009
    Posts:
    692
    Likes Received:
    182
    Location:
    PHX
    My preferred customer two year agreement ends at the beginning of December. I would love to keep my current rate for Top 200. Do you suggest calling Dish before it expires or will it possibly appear on the mydish site for renewal?


    Sent from my iPad using SatelliteGuys
     
  7. mpeltz

    mpeltz SatelliteGuys Pro

    Joined:
    Apr 11, 2005
    Posts:
    203
    Likes Received:
    5
    Location:
    Atlanta
    My 2 year just ended. I called in, they're offering a free upgrade to the Hopper 3 with $10 equipment fee and another 2 year agreement, but no $5 discount for auto-pay.
     
  8. dare2be

    dare2be SatelliteGuys God
    Lifetime Supporter

    Joined:
    Jul 15, 2011
    Posts:
    11,580
    Likes Received:
    5,745
    Location:
    FL
    Don't have it. Do I need to wait until my current deal expires?

    upload_2018-8-28_10-9-43.png
     
    TheKrell and bspei like this.
  9. dare2be

    dare2be SatelliteGuys God
    Lifetime Supporter

    Joined:
    Jul 15, 2011
    Posts:
    11,580
    Likes Received:
    5,745
    Location:
    FL
    What equipment do you have now? What is your current DVR fee?
     
  10. mpeltz

    mpeltz SatelliteGuys Pro

    Joined:
    Apr 11, 2005
    Posts:
    203
    Likes Received:
    5
    Location:
    Atlanta
    Hopper with Sling $12 fee. However, my previous agreement included a $2 off local savings as well as the $5 off for auto-pay. So my DVR fee will actually will go down by $2, that's good. The bottom line is that I was paying $54 before and now the bill will be $59, the difference being the auto-pay credit.
     
  11. dare2be

    dare2be SatelliteGuys God
    Lifetime Supporter

    Joined:
    Jul 15, 2011
    Posts:
    11,580
    Likes Received:
    5,745
    Location:
    FL
    My Flex package deal ends next month. $5 Autopay discount ends, and I'm still on a ViP with a $7 grandfathered DVR fee. It'll be interesting to see what kind of offer I'd get. If they tell me I can "upgrade" to a Hopper with a $10 DVR fee, they can pound sand.
     
    TheKrell and crodrules like this.
  12. crodrules

    crodrules The Happy Pessimist
    Pub Member / Supporter

    Joined:
    Jun 14, 2014
    Posts:
    4,257
    Likes Received:
    3,055
    Location:
    North Central Ohio
    Which deal did you get? Did you only get the autopay credit for two years (which was available without a commitment) or did you also do the price lock, which required a two-year contract with a commitment? If you did the two-year contract, the Preferred Customer Offer section (which shows a copy of the contract, and the date you signed up for it) should be there.
     
  13. crodrules

    crodrules The Happy Pessimist
    Pub Member / Supporter

    Joined:
    Jun 14, 2014
    Posts:
    4,257
    Likes Received:
    3,055
    Location:
    North Central Ohio
    I am hoping it will automatically show up on the site with the option for renewal. (After all, it was originally called the "Renewal Offer" before the name was changed to Preferred Customer Offer.) I would wait until after the deal expires to see what happens, and then ask for a new deal if you do not automatically see one.
     
  14. dare2be

    dare2be SatelliteGuys God
    Lifetime Supporter

    Joined:
    Jul 15, 2011
    Posts:
    11,580
    Likes Received:
    5,745
    Location:
    FL
    I didn't know there was a difference. I thought the only offer for the flex pack at the time was the autopay discount. I guess I lucked out that Flex didn't have a rate increase during that time.
     
    crodrules likes this.
  15. crodrules

    crodrules The Happy Pessimist
    Pub Member / Supporter

    Joined:
    Jun 14, 2014
    Posts:
    4,257
    Likes Received:
    3,055
    Location:
    North Central Ohio
    Yes, however the price-lock did serve some purpose for those who have locals (or some other Channel Pack that had a price increase) since the price-lock applies to a bundle of Flex Pack plus one Channel Pack. I just added and removed the locals from my Flex Pack account (They were added by accident when I called to add the Latino Bonus Pack.) and I saw the $2 locals price-lock credit under My Programming, until I removed the locals.
     
  16. dare2be

    dare2be SatelliteGuys God
    Lifetime Supporter

    Joined:
    Jul 15, 2011
    Posts:
    11,580
    Likes Received:
    5,745
    Location:
    FL
    None of the add-ons that went up in price I kept full time, so those increases didn't affect me.
     
  17. larrykenney

    larrykenney SatelliteGuys Pro
    Pub Member / Supporter

    Joined:
    Mar 16, 2004
    Posts:
    531
    Likes Received:
    172
    Location:
    San Francisco, CA
    Using the information provided by beardbosen (Thank you!) I called Dish today and signed up for another two years, changing from Flex plus locals to the AT-120 package, which includes locals. I was paying $34.99 plus $12 for locals and now I'm paying $54.99 including locals. I also got a $5 deduction on my Hopper charge to $10. I'm now paying only a couple more dollars than I was. Here's a happy camper!
     
  18. mpeltz

    mpeltz SatelliteGuys Pro

    Joined:
    Apr 11, 2005
    Posts:
    203
    Likes Received:
    5
    Location:
    Atlanta
    Are you getting an additional credit to get it down to $55. They're charging me 35 + 12 + 10 + tax = ~ $59.
     
  19. larrykenney

    larrykenney SatelliteGuys Pro
    Pub Member / Supporter

    Joined:
    Mar 16, 2004
    Posts:
    531
    Likes Received:
    172
    Location:
    San Francisco, CA
    My new bill will be $55 +10 +4 (for Dish magazine) + tax. Not sure of the exact total yet, but about $71 or so.
     
  20. odbrv

    odbrv SatelliteGuys Pro

    Joined:
    Nov 21, 2004
    Posts:
    899
    Likes Received:
    185
    Location:
    Lubbock, Tx
    The offer was not on the Dish Website under My Account. I called in and the CSR checked and said I was eligible. I saved $15 on the 250 package and $5 on the H3 fee. It came to a little over $20 when taxes were recalculated. The CSR then put me to the auto answering system and I had to agree to the 24 month commitment and penalty to break it. The CSR stayed on the line to make sure it went through and then gave me the new monthly subscription price. So I will save over $480 in the next 2 years. Thanks for the info.
     
    Tampa8 and charlesrshell like this.

Separate names with a comma.

More...