Formatting issue

[dvtshp]

High Def channels are cropped. I've hit the * button and nothing changes when I page up through the options. It's worked in the past. Not sure what's going on. I've also made sure the settings (1080, etc.) are all set. The Toshiba 52" LCD HD tv settings are all OK too. The DN receiver is brand new (two months old) - higher end model.

I'm flummoxed.

If no one has any idea a "I have no idea, call DN", would also be helpful.

 

[MattG@DISH]

I have no idea, call DN

Kidding

Do the menus and guides show up cropped? Resets always help too

 

[dvtshp]

No, they don't show up cropped.

How do I do a reset?

 

[MattG@DISH]

Unplug the receiver from it's power outlet for 15 seconds, then plug it back in

 

[whatchel1]

No, they don't show up cropped.

How do I do a reset?

Unplug the box wait a little bit plug it back in. In the length of time it took me to type this & for you to read it will be plenty of time for a hard reset. Matt types faster than I do, but mine is more fun to read.

 

[Tampa8]

Make sure the setting on the TV did not get changed. Also be sure you are actually on an HD channel, that is showing a 16X9 pic. For instance, the local CBS here shows the news in the old format, even though it is in HD. (I have no reason why they would do this, they are the only local news to do this)

 

[MikeD-C05]

I have 4 Toshiba hd tvs in my house and the aspect ratio on the tvs are all set for natural or 0 in the menu. This gives the best picture on my dishnetwork receiver for all my sat and ota channels. I recommend you check your tv setting on aspect ratio and set it for 0 or natural .

 

[whatchel1]

Make sure the setting on the TV did not get changed. Also be sure you are actually on an HD channel, that is showing a 16X9 pic. For instance, the local CBS here shows the news in the old format, even though it is in HD. (I have no reason why they would do this, they are the only local news to do this)

The camera's and/or the switcher systems aren't HD units so they are broadcasting a signal that is outputting HD but in house isn't there yet. In this area we have a station that just went full HD for their news. 2 (owned by same company) that have color banners on each side. And the final one that does news just shows 4X3 without filling in the sides.