H398 Software Version

[bookworm370]

As the proud owner of two Harmony Elite remotes that now don't work, is there any fix for this problem yet? I thought the problem might be with the plus box so I tried to disconnect it. (Removed connections between plus and hopper and restarted hopper), but I couldn't get the Hopper to reconnect. Obviously, I missed a step or two. Can anyone give me some instructions on how to remove the hopper plus and just use the h3 as a stand alone receiver? I never use the plus anyway and if it is the problem I would be glad to be able to use the Harmony Elites again.

As an after thought...the Harmony does still work normally EXCEPT with Dish's equipment.

Had that happen once.
I just logged on to the harmony remote site and plugged in the remote and have it reload the remote. Worked after then. Not sure what happened.

 

[Bobby]

Had that happen once.
I just logged on to the harmony remote site and plugged in the remote and have it reload the remote. Worked after then. Not sure what happened.

Larry has a Hopper+ plugged into his Hopper 3. That negates most of the functions of a Harmony remote. Once he removes that Hopper+ from the Hopper all the Harmony functions will return.

 

[Larry]

Do the procedure exactly like Partysox says and report back with your positive result,

Thank you for the advice. The plus has been successfully disconnected and the Hopper 3 seems to be working normally. Sadly, no change with the operation of the Harmony. I'm going to try reloading the Harmony through the Logitech website. Hopefully I can remember my password.

 

[Bobby]

Thank you for the advice. The plus has been successfully disconnected and the Hopper 3 seems to be working normally. Sadly, no change with the operation of the Harmony. I'm going to try reloading the Harmony through the Logitech website. Hopefully I can remember my password.

Using your 54 remote press Home twice, go to Remote, scroll down to Infared Reception and make sure it is set to On.