I've been getting a weird result...

O

Orlando Vol

Thread Starter
SatelliteGuys Family
May 17, 2004
62
0
Just started a couple of days ago...
When I tune in some channels by scrolling through the guide and pressing enter, about 30% of the time the channel will just be a black screen.... :confused:

If I press channel up, and then back down... it comes in... :confused:

Any idea what could be causing this?

It is the same soloution I was using when there used to be a lot of silent channels... I would go up/down and then the audio would come in...

Any suggestions? :D
 
TheTimm

TheTimm

Made In Detroit
Supporting Founder
Jun 18, 2004
1,679
0
Charlotte, NC
Personally I just chalk these quirks up as part of the price I have to pay to enjoy Voom. I do the up/down channel button thing, and enjoy the program. It does get frustrating sometimes, though.
 
S

scottabs

SatelliteGuys Family
May 19, 2004
54
0
Me too, and it seems to be much slower moving between channels.
 
clpowell

clpowell

Fire Fighter
Supporting Founder
Jan 9, 2005
3
0
Same thing here. Anyboby else? Any solutions yet? :confused: Yea upgrades! :D
 
C

cmurray

Active SatelliteGuys Member
Jul 28, 2004
24
0
It happens to me also, but I noticed this with 7.33, not just the lastest version. It happens quite often.
 
Indy

Indy

SatelliteGuys Pro
May 13, 2004
979
23
Indiana
Me too. I just had a 3rd STB added to my account yesterday and it was doing the same thing. I did a reboot on all three by pushing the power button and holding for 10 seconds. Seems to have corrected the problem on all three receivers.
 
S

Sean Mota

SatelliteGuys Master
Supporting Founder
Sep 8, 2003
19,039
1,738
New York City
It looks like it could be attributed to 7.37 (latest software) but it is not. There's a lot of stuff going on behinds the scene that may have those effects, such as:

1 - Black Screen
2 - DVI Conflict Message
3 - Slow changing channels.

There are a lot of moving parts that are happening. All of them had to do with NDS and Harmonic integration of channels. And there will be more tweaking to go on until these are done. Don't panic. These little things will be resolved. Hang in there.
 
O

Orlando Vol

Thread Starter
SatelliteGuys Family
May 17, 2004
62
0
Sean Mota said:
It looks like it could be attributed to 7.37 (latest software) but it is not. There's a lot of stuff going on behinds the scene that may have those effects, such as:

1 - Black Screen
2 - DVI Conflict Message
3 - Slow changing channels.

There are a lot of moving parts that are happening. All of them had to do with NDS and Harmonic integration of channels. And there will be more tweaking to go on until these are done. Don't panic. These little things will be resolved. Hang in there.

Thanks... I wasn't panicking, but it was starting to become frustrating... :)

I lived through the audio problem, so I'll probably make it throught this, LOL....
 
vinnyv07

vinnyv07

Supporting Founder
Supporting Founder
Mar 14, 2004
1,156
1
Me too....I thought it might have been becasue of the snow but its happening today also.
 
Plywodstatebum

Plywodstatebum

SatelliteGuys Pro
Dec 12, 2004
826
15
A Secluded Beach In, Fl.
METOO sometimes can't even get the channel till i scroll thru a few different one's. But still happy with the best HD in the Air....... :D
 
S

SonicRob

SatelliteGuys Pro
Oct 31, 2004
271
0
Me Too

I also have the same problem i checked my bedroom and it has the 7.37 update and i need to check my Living room Voom Box i am also still happy i got the best HD out there may Voom add there channels soon. :D
 
DarrellP

DarrellP

I Think, therefore, I am.
Supporting Founder
Nov 6, 2003
4,298
0
Salem, OR
This started with me too with 7.37 and I do not use DVI, just component. I also started getting that damned white pixel streak left over from viewing the menu and I never had that before.
 
jnardone

jnardone

SatelliteGuys Pro
Jan 20, 2004
376
0
Me too:
Black screen
Stuck pixel
Worse sparklies than ever on History channel and others
Low volume on Comedy channel and others
Is it time for another replacement box?
 
DarrellP

DarrellP

I Think, therefore, I am.
Supporting Founder
Nov 6, 2003
4,298
0
Salem, OR
jnardone said:
Is it time for another replacement box?
I think it's time for some new programmers seeing as how it is happening to all of us. ;)
 
Z

zombie

SatelliteGuys Pro
Feb 19, 2005
213
0
DarrellP said:
I think it's time for some new programmers seeing as how it is happening to all of us. ;)

Or at least some better software QC staff.
 

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