New HD Box Freezing

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rifleman625

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Mar 8, 2006
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I just switched to Directv. I have the new HD DVR box. The past few days it's keeps freezing and then turning gray. I have had it less than a month. The POS did it tonight about 10 seconds before the Avs scored the game winning goal. Any idean what could be doing this?
 
i would definitely try a hard reboot (unplug the power cord for about a minute). but i would also call dtv. if they give you a hard time, email their customer advocate team.
 
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