I had two VOOM receivers installed on Wednesday. They both worked fine. Today I watched some VOOM downstairs without a problem, both sat and OTA. When I went upstairs to finish watching something from bed, I noticed a red sat light on the receiver and when I turned on the TV I saw I had no guide info and worse no sat signal.
I switched to an OTA channel and I got sound but it said I didn't subscribe to that PPV. So it seemed OTA was okay but sat was not. After fiddling with the cables and a few reboots it seemed to reverse. Sat channels worked fine but OTAs were gone. I checked system info on both receivers. Downstairs it said 60 for sat and 80 for OTA. Upstairs it said 57 for sat and 20 for OTA.
Both receivers use a diplexer even though I had asked the installer not to do that. This sounds like a diplexer problem to me since I can get either sat or OTA but not both. However, one receiver seems to work flawlessly. And the other receiver worked okay yesterday.
I switched to an OTA channel and I got sound but it said I didn't subscribe to that PPV. So it seemed OTA was okay but sat was not. After fiddling with the cables and a few reboots it seemed to reverse. Sat channels worked fine but OTAs were gone. I checked system info on both receivers. Downstairs it said 60 for sat and 80 for OTA. Upstairs it said 57 for sat and 20 for OTA.
Both receivers use a diplexer even though I had asked the installer not to do that. This sounds like a diplexer problem to me since I can get either sat or OTA but not both. However, one receiver seems to work flawlessly. And the other receiver worked okay yesterday.