Terrible call to DiSH

[tanman]

You don't have to be a new customer to get the H3 fee reduced to $ 10 but you"ll most likely need to talk to retention/;loyalty.
I had a 622 and also didnt want to change mainly due to the increase in the monthly fee but $10 I could live with.
I'm glad I did -the H3 works great for us.

 

[HipKat]

I would like to meet you HipKat. Come meet me and replace my 1000.2 dish for one of them there new Western Arc two LNB models!!

Too far away man!! lol... Maybe a day trip to the ST Louis Area

 

[HipKat]

Why? Is that what's brought this one down? Can you replace them with something?

I just don't see them "shutting off" running ViPs with no technical need to do so. Not installing for new service I get that. Also I doubt they'd turn away business from a self-installer who buys one on eBay and wants to new-account activate.

You can don't see it all you want but they are doing it. The wen is the unknown but we know it's coming not too far off

But I've heard a lot of griping about hopper. Does it require a talk-back link to DiSH?

Also I'm highly unimpressed with the remotes they've put out for those.

Oh, I see from other thread the older ones will work with...intersting

Sigh, you live in an antiquated past.
People are not griping about Hoppers, nor are they about the ATV equipment any longer.
A connected Hopper is to your benefit, not detriment

Step into the future, my man!
We have cookies!

 

[HipKat]

How does a poor mans hopper even begin to make sense when you can buy a hopper 3 with a joey 3 for bouts 65-70 smackers off of ebay. hoping it's clean after running the numbers. atleast you can expand and upgrade the hopper 3 later on

Well, FWIW, recent work orders are mostly Hopper 3's for most people, With Pluses and J4's. Hopper/Slings are now shipping with Joey 3's so I think they're going to start using Joey 2's for bad credit accounts

if i was him id'e haggle!!! they gave us the DVR fee for 10.00 a month for two years. but were new subs he might have to play the csr game

We just did a 722 update to a Hopper 3/Joey with no increase to the customer's bill

 

[navychop]

We can let the bureaucrats run free and they'll require all jets to be equipped with buggy whips.

ViP series has OLD HDDs. Even if you could find one of the "anointed ones" to replace it with, they will be old and probably taken out of service.

How do you feel about replacing capacitors?

 

[charlesrshell]

Too far away man!! lol... Maybe a day trip to the ST Louis Area

Let me know if you make that day trip. I am willing to purchase the dish if need be & let me know what booze you like. I live about 15 miles East from St Louis right off of I-64. Thanks, I'm getting excited.

 

[dishdude]

How do you feel about replacing capacitors?

That's the biggest issue with them.

 

[John2021]

Step into the 21st century .. no problems with our hopper ours don't do the nightly reboot unless were not using it. there's even settings you can change in the menu to make sure it waits till everyone's in bed. an internet connected hopper will give you on demand and ppv. plus you can do things like change packages if you need to and even pay your bill through the hopper and joey via the my dish app on the hopper and joey... an internet connection also allows them to remote in to see whats going on with it plus alot of other things... they will prob give it to you for 10.00 a month or i would ask them to since there shoving it down your throat ... it even installs like a swm setup one coax from the dish into the house ours was a brand new install though. i would NOT have went with dish if i could NOT have gotten the hopper 3!!!

 

[John2021]

We can let the bureaucrats run free and they'll require all jets to be equipped with buggy whips.

ViP series has OLD HDDs. Even if you could find one of the "anointed ones" to replace it with, they will be old and probably taken out of service.

How do you feel about replacing capacitors?

We can let the bureaucrats run free and they'll require all jets to be equipped with buggy whips.
we would be back in the 1700's and freeze to death

 

[telstar_1]

I feel that they have a service dept. that can replace bad caps. I used to do it myself on the Toshiba 80 & 100.

But these aren't going down from caps, but rather hard-drive fails?

 

[dishdude]

I feel that they have a service dept. that can replace bad caps. I used to do it myself on the Toshiba 80 & 100.

But these aren't going down from caps, but rather hard-drive fails?

If it's crashing and rebooting, it's usually the caps. Pull the cover and see if any are bulging.

 

[Foxbat]

If it's crashing and rebooting, it's usually the caps. Pull the cover and see if any are bulging.

I forget if I posted a picture of the failed capacitor from my ViP 211 that went 8-bit on us ten years ago. It's documented in this thread. Since the ViP 722 dates to the same time period, I would not be surprised if it had a bad electrolytic capacitor.

Oh, I guess I didn't take a picture of the 211's insides. But I see I did document the procedure to migrate the 211's EHD to a different EHD. As far as what you're looking for, it would be something like this:

The electrolytic capacitors should have a flat surface with no leakage or bulging evident. These are used to smooth out the electrical power going into the receiver's electronic circuits. If too much noise is present, it can cause the receiver to fail, or it could interfere with some parts of the receiver from operating properly. In my case on the 211, it caused the Encryption decoding to not be processed properly, causing video stuttering, followed by a spontaneous Reset.

 

[John2021]

plus the hoppers offer the signal saver if there connected to the internet

 

[mrhermit]

I called them in large part to see how they would do. I was prepared for the Hopper push, and clearly 99% of callers in my position would have been suggested or railroaded into that. I was prepared to source one from the resale market but after all of the wrangling which really took me back in time to all those marathons with them in customers' homes, they apparently blinked and are sending out a 722 (no service call). Funny how he then switched gears to tell me the thing will install itself....Probably wouldn't try them again even if the one they send has trouble...

There's that "o" word again- what makes these receivers obsolete? Simply because they aren't hopper? They don't stream? Because they're greatly fail-prone and it's not worth it either to me or to DiSH to continue to support? They've already said they don't need mine back, and I can only imagine that they're drowning in them from all their pressurized hopper switchovers. I don't see any change technically or systemically on any horizon that would preclude continued use.

What is in it for them to completely re-do a house for hopper & joeys when the customer isn't requesting that and simply sending out a refurb will keep him happy?

So why don't you want to just upgrade to the latest Hopper 3? I have had one for over 3 years and it has had no problems.

 

[charlesrshell]

But I've heard a lot of griping about hopper. Does it require a talk-back link to DiSH?

Also I'm highly unimpressed with the remotes they've put out for those.

Oh, I see from other thread the older ones will work with...intersting

You would really like the Hopper 3 Plus compared to the VIPs. What is the reason for not changing over?

 

[John2021]

So why don't you want to just upgrade to the latest Hopper 3? I have had one for over 3 years and it has had no problems.

maybe he's afraid of the bills going up as it's been said on here there was no increase on the bill. if i was the op id'e run numbers and haggle with the rep while i was on the phone with em!!!

 

[John2021]

You would really like the Hopper 3 Plus compared to the VIPs. What is the reason for not changing over?

This is a first of hearing someone not wanting the hopper 3 most flock over to get the hopper 3 . it's expandable and upgradeable in the future if need be..The only issues i heard lately is that external HDD'S are hit or miss.. It's blazing fast . And the fact that you can pay your bill and change programming in bed via the joey is amazing no need to call in

 

[John2021]

And why wouldn't you want it to have a talk back connection ??? Not only do you gain certain benefits but if somethings going on with it it can send trouble codes back to dish if it needs to.... And with them using the nasty O word i am thinking there going to want everyone on a hopper of some sort in the near future same platform...

 

[John2021]

You would really like the Hopper 3 Plus compared to the VIPs. What is the reason for not changing over?

Id'e be pulling my hair out with a 722k

 

[charlesrshell]

Id'e be pulling my hair out with a 722k

I hear ya. I really loved the 722k. I had four of them at the same time back in the day. What a difference with the Hopper 3 Plus. It is super awesome compared to VIPs.