To those of you who said a BBB complaint was stupid and worthless...

ChrisK114

SatelliteGuys Pro
Pub Member / Supporter
Jul 17, 2005
1,051
4
Mount Pleasant,SC
What the point of an all HD package if you have to subscribe to a SD package to get new HD? You can try to justify it all you want but it is a bait and switch plain and simple. They knew what they were doing.
 

bebop

SatelliteGuys Pro
Sep 5, 2008
1,538
0
Idaho
What the point of an all HD package if you have to subscribe to a SD package to get new HD? You can try to justify it all you want but it is a bait and switch plain and simple. They knew what they were doing.
LOL! If they only offered 1 all HD package, I could understand your concern. But they don't. That's what tiered packages are all about. You don't get it all by paying the lowest rate offered. They setup the rules and anyone is welcome to sign up for whatever package they want.

The 'bait & switch' term seems to be thrown around without proper justification. Where did they advertise that all new HD channels would be made directly available to all Turbo packages?
 

STL

SatelliteGuys Pro
Jan 21, 2009
683
10
St. Louis, MO
It is great that the original poster got resolution; however, I feel that this demonstrates that Dish has no intentions to change their TurboHD "practices".
I agree, but I still believe DISH is going to upset a lot of TurboHD subs with their absurd "practices" and that many of them will leave E* when their contract's expire.
 

ChrisK114

SatelliteGuys Pro
Pub Member / Supporter
Jul 17, 2005
1,051
4
Mount Pleasant,SC
LOL! If they only offered 1 all HD package, I could understand your concern. But they don't. That's what tiered packages are all about. You don't get it all by paying the lowest rate offered. They setup the rules and anyone is welcome to sign up for whatever package they want.

The 'bait & switch' term seems to be thrown around without proper justification. Where did they advertise that all new HD channels would be made directly available to all Turbo packages?

I could understand more if you could upgrade to a higher all HD package to get the new channels, but looking at the site you still can't get all of them. You have to get a SD package w/HD to get them. If Nick is inclused in the SD silver package it should be included in the HD silver package and most people would think it would be. You say you knew that you wouldn't get much new HD and it doesn't bother you and I applaud you, but everybody is different. This bothered Clayton and he felt wronged, so he did something about it.
 

Pepper

DVR Addict~Mad Scientist
Supporting Founder
Mar 16, 2004
8,477
1,509
Satsuma, AL
Like somebody said before, if "TurboHD Gold" and "Classic Gold with HD" don't have the exact same HD channels, then they need to change the names so that it's obvious they aren't the same, such as TurboHD Rust, TurboHD Stainless, TurboHD Pyrite. Similar colors but not the same content.
 

Jim5506

SatelliteGuys Master
Pub Member / Supporter
Lifetime Supporter
Oct 19, 2004
8,418
4,034
Slaton, Texas
HD only packs do a lot of "unbundleing" and some programming providers are averse to that, so they put the kibosh on it.

It would be foolish for Dish to be this capricious on its own - not that they couldn't be...
 

highdefjeff

SatelliteGuys Pro
Oct 20, 2006
615
1
St. Louis
Kudos Clayton!

Dish is run by greed and deception.

The reason they changed the signal meter readings was an attempt to avoid the class action lawsuit.

The darkness will come to light.
 

lakebum431

Pub Member / Supporter
Pub Member / Supporter
Lifetime Supporter
Sep 5, 2005
17,163
5,136
Norris, TN
Kudos Clayton!

Dish is run by greed and deception.

The reason they changed the signal meter readings was an attempt to avoid the class action lawsuit.

The darkness will come to light.

Enlighten us on this class action lawsuit that will now be avoided by changing the signal strength meter oh wise one.
 

Customer/Inventory/Commissions Software?

Wrong "city's" guide data at SlingGuide

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