You CAN get NFL Redzone without Sunday Ticket

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chargerrich

chargerrich

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Jun 24, 2010
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I have been a DirecTV customer for just 15 months but I decided to give them a call and discuss what I see as nothing more than a sales tactic of not allowing the Redzone to be purchased without Sunday Ticket.

The first and most important thing to note is that you get more bees with honey than vinegar (sorry Grandma's voice was ringing in my ear)... AKA be nice not a dbag threatening to cancel like your account is the most important in the world.

I simply asked the CSR if she could let me know when my contract with D* was up. While looking this up I also asked her to research the cost of the absolute lowest no frills tier of programming they offered (I am currently on a premier tier).

As she was researching this I was asked if I was considering canceling. I politely told her that I liked the service and enjoyed the deeply discounted Sunday Ticket from last year, but felt frustrated that someone who does not want/is not able to pay $300+ for ST should be excluded from Redzone when Dish offers this service for what amounts to $5 a month.

She explained (lied) that they are not allowed to decouple RZ from ST because of the NFL... to which I again politely told her that a statement like that was one of the reasons for my frustration. I stated that she may not be aware or may just be following rules, but made clear that her statement was inaccurate to be kind.

She then proceeded to tell me of my status left on contract and confirmed they have a $29.99 a month tier. Before she could finish her sentence she asked me if I would hold a moment. She came back about 45 seconds later and said she found three promos on my account to its current "status".

These options were:

1. Free Redzone for the year, no charge.
2. ST for $166
3. $20 a month x 6 discount plus free showtime for 6 months (assuming with ST purchase)

I quickly chose free RZ and I am happy as a clam. No threats no anger, whole thing took 10 minutes tops.

BE NICE and call back if you get an unwilling rep. I also agree that the retention department has more authorization for promos but note I did all this with the first person that answered call.
 
seminole2001

seminole2001

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Dec 13, 2005
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Is it the same RedZone as Dish's Redzone? Last year I was watching DTV's Redzone in a bar and it was not the same feed as the one from NFL Network.
 
Darrell S

Darrell S

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Is it the same RedZone as Dish's Redzone? Last year I was watching DTV's Redzone in a bar and it was not the same feed as the one from NFL Network.
It is a different version. I like the one on Dish better.
 
Darrell S

Darrell S

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I would have taken the ST for 166 offer. I doubt they would give it to me since I'm currently getting Premier for 30 off for 6 months.
 
oldengineer

oldengineer

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I got the Red Zone Channel yesterday. I explained to the nice CSR that I had the ST last year but that my team, the 49ers, sucked this year and that I get Eagles games on D* and Giants and Jets games on my cable so there was no pressing need for the ST. She put me on hold for a minute and came back with the free RZC.
 
chargerrich

chargerrich

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Jun 24, 2010
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After getting Redzone last year with ST and finding myself watching RZ more often, this was a no brainer for me. Almost seems like the RZ product is too good!
 
satjay

satjay

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chargerrich said:
After getting Redzone last year with ST and finding myself watching RZ more often, this was a no brainer for me. Almost seems like the RZ product is too good!

Yes this is my first year without Sunday ticket as I was able to also get redzone standalone as well. Its going to be intresting for me to See how that works for me watching local games and redzone

Sent from my iPhone using SatelliteGuys!!
 
J

joed32

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Jun 21, 2005
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Andrew Siciliano (Directv RedZone) and Scott Hanson (The other RedZone) are both hosting "Total Access" on NFLN. Andrew is cohost Mon-Thu and Scott is cohost Fri and Sat. I wonder if either one of them will be doing RedZone this year I really enjoyed Andrew but have never seen Scott's version.
 
DodgerKing

DodgerKing

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Nov 14, 2007
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For those that were offered RZ without ST and had to pay, how much did you have to pay?
 
satjay

satjay

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DodgerKing said:
For those that were offered RZ without ST and had to pay, how much did you have to pay?

Offered at no cost, after a few polite tries. The issue was not cost but it being offered as a stand alone

Sent from my iPhone using SatelliteGuys!!
 
satjay

satjay

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DodgerKing said:
Most say the one on DirecTV is better than the one on the other providers

I would go with the NFL version if I was forced to pick

Sent from my iPhone using SatelliteGuys!!
 
DodgerKing

DodgerKing

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I called and asked to talk to promotions. The guy I got had no clue that they were allowed to offer RZ as a stand alone. When he looked into it he said they couldn't do it. Since I had him on the phone I asked if I can get the last month free for EI and he said the only thing he can do is give it to me for $70 (I am not going to pay a half season price for three weeks). I thanked him for his help and told him I appreciate him looking into other promotions for me, but I will just stick with what I have for now.

No RZ for me.
 
Darrell S

Darrell S

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I would start with a general Csr. If that doesn't work politely ask to be transfered to the retention dept.
 
DodgerKing

DodgerKing

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Second try third different CSR and still a no go. All CSRs did not even think it was possible and did not know how to give me this channel if they wanted to. In fact all three thought I may have DirecTV confused with Dish network. Oh well.
 
Last edited:
DodgerKing

DodgerKing

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4th time is a charm. Got it. Cool

Clarification. It wasn't my 4th call, it was only my second call. It was the 4th person I talked to during my second call as they kept transferring me to different departments that they thought could help me

The key is to be very kind. I told the 4th CSR that I really love DirecTV and it is promotions such as this that have kept me around so long and continue to keep me around

RZ
 
Last edited:
satjay

satjay

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DodgerKing said:
4th time is a charm. Got it. Cool

Clarification. It wasn't my 4th call, it was only my second call. It was the 4th person I talked to during my second call as they kept transferring me to different departments that they thought could help me

The key is to be very kind. I told the 4th CSR that I really love DirecTV and it is promotions such as this that have kept me around so long and continue to keep me around

<img src="http://www.satelliteguys.us/attachment.php?attachmentid=69601"/>

I agree being kind and showing some love for directv always helps!

Sent from my iPhone using SatelliteGuys!!
 
NutFlush920

NutFlush920

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Sep 20, 2007
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I had RZC 2 years ago for free simply by calling and asking for it. Last year I didn't bother and this year I called and asked for it again. Was offered it with no fuss.

I have been with DirecTV for almost 10 years and haven't gotten anything for free in a very long tome. In fact the last thing I got was free HD for 2 years when that promo was big. I think these two things combined helped in my case.
 
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