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We have 3 TV's and they are controlled by an HR44 Genie, a Genie mini (C31-700) and a stand alone HR24. Today, after a power outage ended at our home, all the hardware restarted and appeared to be ok. But about an hour later, the HR44 Genie put up a message that its HARD DRIVE HAD FAILED. I...

We just received fro Directv an HR24-500-A intended to replace an old and failing HR22-100. The HR22 requires a DCA at the input to separate the internet (Ethernet) and the satellite input signal. Does the HR24 also require a DCA??? There is an Ethernet port on the back of the HR24 but it...

We have three tv's and we have 1- HR44 Genie 2- C31-700 Genie Mini 3- older standalone HR22 I fear the HR22 is soon to die. And I'm opposed to having another Mini because that means if the HR44 dies we lose ALL TV. We recently lost an HR34 that led to the HR44 but while we waited for the...

Long story as to why this matters but just know that I have an RC66RX remote and an RC73 remote that both work to operate my HR44 Genie that we got about a year ago to replace an old and finally dead HR34. We had a brief power outage yesterday (happens now and then and certainly not the first...

Hi, I thought I already posted this question but I can’t find it right now so I will try again. Yesterday, I was told I don’t need INTERNET to be able use Whole Home. Here WAS my setup. SL3 LNB SWM dish. 1x4 splitter with power connected to the power special port for that purpose. The...

Hi, Our HR34 Genie's hard drive had been trying to die for a long time and finally did 4 days ago. Our setup as installed by Directv when we moved to a different home in 2014, was the HR34 in one room, a C31 Genie Mini in a second room and an older HR22 (one of three HD-DVR's we brought with us...

Help me understand what is going on. I had an HR34 Genie and one Genie Mini hooked up to two tv’s. The Genie finally died (hard drive). I have two older HR20’s in storage that Directv did not want back 3 years ago when we switched to the Genie. So Directv, at my request, deactivated both the...

As I said in a previous post, our HR34-700 Genie finally died (hard drive) a couple days ago. I was told by DTV that if I seek a warranty replacement (we do have the equipment protection plan after my wife just said “let’s get it” a couple days ago) they would send me either an HR44 or HR54 but...

Hi, I was told the HR20's I had that were stored in my attic (DTV did not want them back three years ago when we switched to Genie) were SWM compatible so if I could get DTV to reactivate them I should be able to replace my dead HR34 Genie with one of these older HR20's, at least to get that TV...

One other thing to add and ask about regarding my HR34 Genie that died today (hard drive died). When we moved where we live now 3 years ago, we brought two HR20's and one HR22 from our old house. We had the Directv guy install the HR22 in one of our bedrooms. Then we had them install a Genie...

We have an HR34 that finally died today. I want an HR54 as a replacement. I am willing to pay the $299. Directv will send me a replacement for $20 but no guarantee as to what I might get. Can I compel Directv to send me an HR54? If I pay them $299? I found an HR54 at a local Directv retailer...

We've had an HR34-700 for going on three years now and have had many issues that seem to come, stay for a while and then, magically, sort of go away, maybe after a software update. I don't watch those perhaps as closely as I should. But recently it developed a new issue. Programming, whether...

Hi, Our current configuration is a whole home setup with a Genie HR34 (that is starting to die, hard drive freezes often), a C32 Genie Mini in another room and an older HR22 (our most reliable) DVR in a third room. First, I've heard there might be some reasonable diagnostics I could try on the...

Hi, I've been struggling since last October with terribly slow response from our HR34-700 Genie. It's a well documented problem that Directv claims to have been working on to fix with some "always tomorrow" software update for months but with no noted improvement. I was recently told that...

Hi, We have a home with three TV’s on Directv. Our three pieces of equipment are, HR34-700 Genie C31-700 Genie Mini HR22-100 HD DVR Directv did our set up about 1 1/2 years ago when we moved to a new home. We have a MSPLIT4R1-02 SWiM splitter connected to whatever SWiM dish Directv put up back...

Hi, We have the following setup with Directv. An SL3T-SWM Slimline Single Wire Ka/Ku Dish. Single wire input from that dish to a 4-way SWM Splitter (MSPLIT4R1-02). Three of those four outputs go to the following. HR34-700 Genie C31-700 Genie Mini HR22-100 HD DVR (with a Directv DECA at the...

Hi, In an old home we used to have three stand alone HD-DVR's (HR20's). We moved a year ago and when we did so, we chose to keep one of the HR20's and to replace the other two with a Genie and Genie Mini. I asked for an HR-44 but you get what they have when they come out to install and what...

Hi, We are moving soon to a new home that is being built right now. We have not yet decided whether to get a conventional "land line" phone at this new home. We have such in our existing home and have phone lines hooked up to each of our three HD-DVR's. What are the requirements for Directv...

Hi, I have a Directv setup in my home (since 2005) that was last updated in 2009. In that year, I had Directv install a new (at the time) KaKu Slimline 5LNB dish. That dish has 4 cables that I then ran to a Zinwell WB68 in my attic. I brought 6 of those available outputs down into the house...

Hi, I have an older setup with a 5LNB dish, four signals down from the dish, a 4x8 passive multiswitch (Zinwell WB68), of which I send six of those outputs to three HR20 HD-DVR's (2 SAT signals into each of the 3 HD-DVR's). That system I understand. Now, we've bought a new house and I want to...

Hi... I've seen some other posts on this topic but I haven't found one that tells me why the following is happening... I have an HR20 that I've had for several years... For maybe the past 6 months or so I've noted that the DVR is extremely slow to change channels and extremely slow to respond...

Hi... I have an HR-20-700S that is almost five years old... For the past several months it has become remarkably slow at responding to commands from the remote... Entering channel numbers, returning to a previous channel, pretty much anything takes forever... I've reset the DVR multiple...

Hi... When attempting to peak the alignment of a KaKu Slimline 5-LNB dish is it acceptable to use the signal meters on the IRD's themselves or does one need to install an inline power meter near the dish to "do it right"... I understand having the power meter right there at the dish offers...

Hi... I was recently told that my 99(c) satellite signals were very low (see below)... OK, I believe that... And I intend to work on trying to adjust my antenna soon. But I also need to know what folks thinks it means that all the odd numbered transponders are approximately 1/2 of the even...

Hi... As a follow up to another question I posed recently, I noticed last week that during our first significant rain and wind storm of the year, a number of my HD channels, most notably FNCHD (Fox news HD on ch 360) were either rain fading badly or losing lock all together (put up a "searching...